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Job Description
- Req#: A1175-25-0005?language=en&page=979&sort=publicationDateDesc
- GCSE grade A-C in English and Maths
- Qualified to NVQ2 or equivalent to Dispensing
- Experience of working in Primary Care
- Experience and knowledge of System One clinical system
- GCSE grade A-C in English and Maths
- Qualified to NVQ2 or equivalent to Dispensing
- Experience of working in Primary Care
- Experience and knowledge of System One clinical system
Job summary
Job summary
Hours of work - 24 hours per week
Monday - 8:30am until 5:30pm with 1 hour for lunch
Thursday - 8:30am until 5:30pm with 1 hour for lunch
Friday - 8:30am until 5:30pm with 1 hour for lunch
This vacancy is for an NVQ2 level Dispenser to join an experienced team of Dispensers, Pharmacy Technicians and Clinical Pharmacists to dispense medication to patients in the practice.
Main duties of the role
To dispense medications as directed by GPs and prescribing nurses, ensuring accuracy in labelling of drug name, strength, quantity and direction for use
To produce FP10 repeat medication prescriptions as directed by GPs and prescribing nurses.
To keep accurate patient records and be responsible for overseeing all administration within the dispensary
To adhere to the strictest confidentiality when handling medical records and other information pertaining to patients and staff
To produce, order and makeup dressings requests from District Nurses, residential and nursing homes.
To work in line with surgery SOPs.
Overview of your organisation
Here at Bourne Galletly Medical Practice, we are a hardworking, friendly and close-knit team. You can expect to be well trained and well supported at work.
We take our responsibilities seriously and our CQC rating of 'Outstanding' at our last inspection is something we are immensely proud of.
Main duties of the job
KEY DUTIES AND RESPONSIBILITIES
Ensuring that all dispensed medications are correct and include all relevant information for the patient; any uncertainty as to the item, dose or labelling to be checked with authorising GP or dispensing nurse
Collecting prescription charges and ensuring all relevant paperwork, including the declaration on the reverse of the FP10, is signed by the patient
Recording and banking all financial transactions within the dispensary
Dispensing dosette boxes to patients
Adhering to practice policies for controlled drugs, providing a second check on all medication as issued
Maintaining stock levels within the dispensary and reordering when necessary
Checking expiry dates on medications and ensuring proper storage conditions are observed
Accepting deliveries of medication and forwarding invoices to the Dispensary Manager
Effectively controlling stock levels, ensuring sufficient stock for all Practice needs while minimising wastage
Ensuring thorough familiarity with the clinical computer system to ensure all relevant patient information is recorded and resolving any problems that arise
Safely disposing of returned, incorrect or out-of-date medications
Reordering stationery and other non-medical supplies when necessary
Issuing repeat prescriptions to patients according to agreed time-scale and directions of authorising GP or dispensing nurse
About us
Bourne Galletly Practice is a large GP Practice with in rural Lincolnshire with 15500 patients. The dispensary team consists of 2 Pharmacy Technicians, 4 qualified dispensers and 1 trainee dispenser. We are a friendly, inclusive and forward thinking practice with an 'Outstanding' CQC rating.
Details
Date posted
11 July 2025
Pay scheme
Other
Salary
£12.21 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A1175-25-0005
Job locations
40 North Road
Bourne
Lincolnshire
PE10 9BT
Job descriptionJob description
Job responsibilities
POSITION: Dispenser
HOURS: 24 hours per week
PENSION SCHEME: NHS Occupational Pension Scheme (optional)
REPORTS TO: Dispensary Manager/GP Partner
MAIN PURPOSE
To dispense medications as directed by GPs and prescribing nurses, ensuring accuracy in labelling of drug name, strength, quantity and direction for use
To produce FP10 repeat medication prescriptions as directed by GPs and prescribing nurses.
To keep accurate patient records and be responsible for overseeing all administration within the dispensary
To adhere to the strictest confidentiality when handling medical records and other information pertaining to patients and staff
To produce, order and makeup dressings requests from District Nurses, residential and nursing homes.
To work in line with surgery SOPs.
KEY DUTIES AND RESPONSIBILITIES
Duties may vary under the direction of the Dispensary Manager depending on workload and staffing levels and may include the following:
Ensuring that all dispensed medications are correct and include all relevant information for the patient; any uncertainty as to the item, dose or labelling to be checked with authorising GP or dispensing nurse
Collecting prescription charges and ensuring all relevant paperwork, including the declaration on the reverse of the FP10, is signed by the patient
Recording and banking all financial transactions within the dispensary
Dispensing dosette boxes to patients
Adhering to practice policies for controlled drugs, providing a second check on all medication as issued
Maintaining stock levels within the dispensary and reordering when necessary
Checking expiry dates on medications and ensuring proper storage conditions are observed
Accepting deliveries of medication and forwarding invoices to the Dispensary Manager
Promptly notifying the authorising GP of returns or feedback from PPA should action need to be taken
Effectively controlling stock levels, ensuring sufficient stock for all Practice needs while minimising wastage
Ensuring thorough familiarity with the clinical computer system to ensure all relevant patient information is recorded and resolving any problems that arise
Safely disposing of returned, incorrect or out-of-date medications
Reordering stationery and other non-medical supplies when necessary
Issuing repeat prescriptions to patients according to agreed time-scale and directions of authorising GP or dispensing nurse
Aiding patients with the completion of exemption criteria on the reverse of the prescription form if necessary.
Advising patients about pre-payment of prescriptions, providing information regarding eligibility for exemption and how to apply for exemption certificates
Process online/phone and paper prescription requests emptying the prescription box at reception on a regular basis
Ordering controlled drugs and ensuring they are put in the basket for signing. Annotating scripts with CD to ensure when they have been signed the reception team register them in the log books in reception for pharmacies/patients to sign on receipt.
Ordering appliances from designated companies, checking these are not duplicate orders and researching new items on the EMIS system, before requesting from appropriate GP.
Ordering dressings and appliances in line with the surgery formulary for District nurses, nursing homes and residential home
Collating the orders when they arrive and distributing them to the appropriate destination
Ensuring shredding is cleared after each shift and placed in the correct shredding bins, making sure prescriptions which have patient information on but not required are voided correctly by either tearing in half or writing
Action tasks returned from GPs, to include ringing patients to advise outcome of tasks or sending letters if required to advise patients to contact the surgery if unable to contact via the phone.
Assisting with audits when necessary
Communicating effectively using email, telephone, fax and face-to-face regarding all enquiries from patients, pharmacies, hospitals, hospices and supplier
Liaising with members of clinical staff regarding the medication of individual patients
Attending regular meetings with other members of the dispensing team in order for patient information to be exchange
Maintaining safe and hygienic work surfaces within the dispensing with regular cleaning and ensuring all equipment is in a good state of repair
Maintain a safe working environment free from hazards, maintaining familiarity with COSHH regulations
Being pro-active in suggesting and developing new initiates to improve the dispensary
Prioritising tasks and working under own initiative
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize peoples needs for alternative methods of communication and respond accordingly
The post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate
Job responsibilities
POSITION: Dispenser
HOURS: 24 hours per week
PENSION SCHEME: NHS Occupational Pension Scheme (optional)
REPORTS TO: Dispensary Manager/GP Partner
MAIN PURPOSE
To dispense medications as directed by GPs and prescribing nurses, ensuring accuracy in labelling of drug name, strength, quantity and direction for use
To produce FP10 repeat medication prescriptions as directed by GPs and prescribing nurses.
To keep accurate patient records and be responsible for overseeing all administration within the dispensary
To adhere to the strictest confidentiality when handling medical records and other information pertaining to patients and staff
To produce, order and makeup dressings requests from District Nurses, residential and nursing homes.
To work in line with surgery SOPs.
KEY DUTIES AND RESPONSIBILITIES
Duties may vary under the direction of the Dispensary Manager depending on workload and staffing levels and may include the following:
Ensuring that all dispensed medications are correct and include all relevant information for the patient; any uncertainty as to the item, dose or labelling to be checked with authorising GP or dispensing nurse
Collecting prescription charges and ensuring all relevant paperwork, including the declaration on the reverse of the FP10, is signed by the patient
Recording and banking all financial transactions within the dispensary
Dispensing dosette boxes to patients
Adhering to practice policies for controlled drugs, providing a second check on all medication as issued
Maintaining stock levels within the dispensary and reordering when necessary
Checking expiry dates on medications and ensuring proper storage conditions are observed
Accepting deliveries of medication and forwarding invoices to the Dispensary Manager
Promptly notifying the authorising GP of returns or feedback from PPA should action need to be taken
Effectively controlling stock levels, ensuring sufficient stock for all Practice needs while minimising wastage
Ensuring thorough familiarity with the clinical computer system to ensure all relevant patient information is recorded and resolving any problems that arise
Safely disposing of returned, incorrect or out-of-date medications
Reordering stationery and other non-medical supplies when necessary
Issuing repeat prescriptions to patients according to agreed time-scale and directions of authorising GP or dispensing nurse
Aiding patients with the completion of exemption criteria on the reverse of the prescription form if necessary.
Advising patients about pre-payment of prescriptions, providing information regarding eligibility for exemption and how to apply for exemption certificates
Process online/phone and paper prescription requests emptying the prescription box at reception on a regular basis
Ordering controlled drugs and ensuring they are put in the basket for signing. Annotating scripts with CD to ensure when they have been signed the reception team register them in the log books in reception for pharmacies/patients to sign on receipt.
Ordering appliances from designated companies, checking these are not duplicate orders and researching new items on the EMIS system, before requesting from appropriate GP.
Ordering dressings and appliances in line with the surgery formulary for District nurses, nursing homes and residential home
Collating the orders when they arrive and distributing them to the appropriate destination
Ensuring shredding is cleared after each shift and placed in the correct shredding bins, making sure prescriptions which have patient information on but not required are voided correctly by either tearing in half or writing
Action tasks returned from GPs, to include ringing patients to advise outcome of tasks or sending letters if required to advise patients to contact the surgery if unable to contact via the phone.
Assisting with audits when necessary
Communicating effectively using email, telephone, fax and face-to-face regarding all enquiries from patients, pharmacies, hospitals, hospices and supplier
Liaising with members of clinical staff regarding the medication of individual patients
Attending regular meetings with other members of the dispensing team in order for patient information to be exchange
Maintaining safe and hygienic work surfaces within the dispensing with regular cleaning and ensuring all equipment is in a good state of repair
Maintain a safe working environment free from hazards, maintaining familiarity with COSHH regulations
Being pro-active in suggesting and developing new initiates to improve the dispensary
Prioritising tasks and working under own initiative
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize peoples needs for alternative methods of communication and respond accordingly
The post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate
Person SpecificationPerson Specification
Qualifications
Essential
Experience
Desirable
Qualifications
Essential
Experience
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bourne Galletly Practice
Address
40 North Road
Bourne
Lincolnshire
PE10 9BT
Employer's website
Employer details
Employer name
Bourne Galletly Practice
Address
40 North Road
Bourne
Lincolnshire
PE10 9BT
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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