• Job Description

  Req#: 25-169242
  Pay Rate: $21 - $22
  This is a cross-functional position that provides production support to multiple groups within Operations Services or enterprise wide. Executes a variety of routine tasks within multiple operational systems and interacts with multiple internal partners. Duties may include functions related to transaction processing, data entry, archiving, researching, machine troubleshooting and vendor/client interaction over the phone or email. May have direct contact with third-party vendors and/or external customers. Researches exceptions and escalate issues to management as appropriate.
  
  Job Description
  The Cash Vault Operations Processor will be joining the Commercial Vault team. This is a non-customer/client facing, fast-paced production-based environment. This is a cross-functional position that you will be responsible providing production support to multiple groups within Operations Services or enterprise wide. Executes a variety of routine tasks within multiple operational systems and interacts with multiple internal partners. May have the opportunity to recommend and implement developed processing improvements within production.
  
  Job Highlights
  • Filling cash orders and/or accepting and verifying large volume deposits including currency, coin and checks for corporate customers and Bank branches
  • Operating a variety of high speed equipment including currency scanners, currency sorters, coin sorters and check encoders
  • Processing, scanning, imaging and depositing checks
  • Transaction processing, data entry, archiving, researching, machine troubleshooting, balance manifest reports
  • Responsible for shipping & receiving tasks. Intake of deposit work where they would need to lift a minimum of 50 lbs.
  • Certain positions will require the ability to move trays and carts of work, stand or sit for extended periods of time, and repetitive motions.
  • Participate in daily staff huddles and present information. You are expected to have development plans and actively work on you goal activities.
  • Support the Best in US recognition program by submitting recognition eCards monthly.
  
  Basic Qualifications
  • High school diploma or equivalent
  • One to two years of related work experience
  
  Preferred Skills/Experience
  • Basic knowledge of applicable bank and department policies, procedures, products and support systems
  • Ability to work well with external and internal customers
  • Good time management skills, stay to maximize production and execution of tasks in a fast-paced environment
  • Ability to identify, analyze and resolve exceptions through data interpretation
  • Able to work independently with ability to work in a team setting
  • Basic computer navigation skills using a variety of software packages including Microsoft Office applications
  • Effective verbal and written communication skills
  • Ability to take direction well from multiple sources
  • Ability to repeatedly move up to 50 pounds, stand or sit for extended periods of time
  • Ability to move trays and carts of work, repetitive motions

• About the company

  Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization, and a pioneer in providing premium end-to-end Global Workforce Solutions and IT Services to diverse clients across various domains.

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