• Job Description

  Req#: 20912
  
  
  
  
  
  
  
  Who We Are
  FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.
  At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
  Are you ready to make your impact?
  About The Role
  The Global Human Resources Service Center is seeking a Generalist, responsible for providing higher level of support where Business Segment specific knowledge is required. The Generalist will work closely with Segment/Regional HR Business Partners and HR Associates in supporting FTI’s key HR transactions, policies, and initiatives. Our ideal candidate will have:
  • Functional / technical expertise

  • Proven ability to mentor and coach by assisting team members to anticipate client needs and understand the big picture

  • Proven ability to build positive relationships and trust with stakeholders

  • Ability to proactively identificaty process improvement opportunities

  • Active contribution to and/ or leadership in department projects and initiatives

  • Continued skill development through on-the-job learning, certifications and/ or training programs
  What You’ll Do
  • Build relationships with HR Business Partners and Regional/Segment Operations’ teams and key stakeholders in the business

  • Act as primary point of escalation for HR Business Partners

  • Act as point of escalation for HR Associate team

  • Responsible for end-to-end job data change management

  • Responsible for end-to-end offboarding including routine exit interviews

  • Responsible for end-to-end global mobility cases

  • Responsible for end-to-end leave management

  • Responsible for contingent workforce lifecycle management

  • Audit new hire data, job requisition coding, job data changes and related documentation

  • Lead medium size HR projects including business process consulting and related change management

  • Collaborate with HR Associates for project-based initiatives

  • Assist with performance management and annual compensation review process

  • Manage Tier 1 employee relations cases

  • Assist with advanced reporting across all HR systems as requested by segment

  • Review, develop and communicate HR policies and processes

  • Responsible for documenting process changes and employee content, as well as creating and maintaining Knowledge Articles

  • Assist in training efforts for HR Associates

  • Provide support to ad hoc processes and projects
  How You’ll Grow
  We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.
  As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.
  What You Will Need To Succeed
  Basic Qualifications:
  • Bachelor’s degree

  • 3+ years of experience working in HR field focused on projects, process improvement and change management

  • Demonstrated ability in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word)

  • Excellent written and verbal communication skills

  • Superior time management and organization skills

  • Strong attention to detail and accuracy

  • Problem-solving skills to identify and resolve issues
  Preferred Qualifications:
  • Experience with CRM Software (e.g. ServiceNow), HCM Software (e.g. PeopleSoft), SAP, Learning Management System (e.g. SABA), Onboarding platforms (e.g. SuccessFactors Onboarding), Performance Management system (e.g. Career Navigator), Leave Management system (e.g. TeamSeer)

  • Experience across multiple HR functions including HR data updates, payroll, benefits, compensation, and recruiting

  • Experience troubleshooting across multiple platforms/systems – demonstrated technical ability

  • Continuous improvement mindset and a passion for measuring results through data and metrics a must

  • Ability to multitask in a highly dynamic environment and manage own work to meet deadlines

  • Ability to handle multiple ranges of tasks, projects and deliverables with wide latitude for independent judgment and initiative

  • Strong relationship builder/ at all levels with a client service mindset

  • Ability to demonstrate a high level of confidentiality and discretion at all-times

  • Advanced proficiency in Microsoft Excel (VLOOKUP, Pivot tables, etc.)
  Total Wellbeing
  Our goal is to support the wellbeing of you and your families—physically, emotionally, and financially. We offer comprehensive benefits such as the following:
  • Competitive total compensation, including bonus earning potential

  • Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance

  • Generous paid time off and holidays

  • Company matched 401(k) retirement savings plan

  • Potential for flexible work arrangements

  • Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support.

  • Family care benefits, including back-up child/elder care

  • Employee wellness platform

  • Employee recognition programs

  • Paid time off for volunteering in your community

  • Corporate matching for charitable donations most important to you

  • Make an impact in our communities through company sponsored pro bono work

  • Professional development and certification programs

  • Free in-office snacks and drinks

  • Free smartphone and cellular plan (if applicable)

  • FTI Perks & Discounts at retailers and businesses

  • Upscale offices close to public transportation
  
  About FTI Consulting
  FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,300 employees located in 33 countries and territories. Our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting’s services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn .
  FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
  Compensation Disclosure: Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications.
  Additional Information
  • Job Family/Level: Core Operations Level 2 - Tier 1
  • Citizenship Status Accepted: Not Applicable
  • Exempt or Non-Exempt?: Exempt
  Compensation
  • Minimum Pay: 65700
  • Maximum Pay: 117000
  
  
  
  
  
  
  
  
  

• About the company

  FTI Consulting is a business advisory firm headquartered in Washington, DC, United States.

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