NHS
Geriatric Virtual Ward Co-ordinator- Band 4
This job is now closed
Job Description
- Req#: C9162-24-0630?language=en&page=666&sort=publicationDateDesc
- Review data available within the service to report, monitor and trac performance and to satisfy reporting requirements within the designated areas of responsibility.
- To be responsible for a high-quality customer service function in supporting the initial prioritisation of contacts, subsequent feedback and on-going liaison with referrers and relevant others.
- Ensure accurate and up-to-date patient details are maintained on patient information systems in line with Trust Information Governance policy.
- Maintain health records and patient files in line with Trust Health Records Policy.
- Relevant first degree, equivalent professional qualification or suitable experience
- Excellent communication skills, both verbal and written, demonstrating an ability to deal with issues from service users at all levels, which may be contentious using appropriate negotiation and persuasion skills
- Ability to work within clearly defined operating policies with little direct supervision, taking into account established precedent
- A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals.
- Ability to think and plan creatively and to prioritise work programs in the face of competing demands
- Working in an NHS/clinical environment with contact with patients
- Previous Virtual Ward experience
- Relevant first degree, equivalent professional qualification or suitable experience
- Excellent communication skills, both verbal and written, demonstrating an ability to deal with issues from service users at all levels, which may be contentious using appropriate negotiation and persuasion skills
- Ability to work within clearly defined operating policies with little direct supervision, taking into account established precedent
- A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals.
- Ability to think and plan creatively and to prioritise work programs in the face of competing demands
- Working in an NHS/clinical environment with contact with patients
- Previous Virtual Ward experience
Job summary
Come and work for a completely new and exciting integrated team aimed at driving and transforming the current healthcare delivery system by embedding the use of digital technology and remote patient monitoring systems to release pressure from acute hospital and improve patient outcome.
The team is a part of an integrated system between BHRUT & NELFT, both known for their work in the field of diversity and inclusivity. This service will be the first of its kind bringing integration between the Acute and Community providers in the London boroughs of Barking & Dagenham, Havering, Redbridge and Waltham Forest.
Main duties of the job
Responsible for the overall safe and smooth delivery of the Frailty Virtual Ward at the operational level.
To work with clinical colleagues within the MDT to identify patients who are elderly, frail or who have long term health needs that would be suitable for enrolment in the virtual ward.
To support the transfer of patients on to the virtual ward
To undertake virtual welfare checks for patients on the virtual ward
To co-ordinate care plans, making sure actions are completed by health care professionals
To coordinate, attend and provide administrative support for MDT meetings. To disseminate information from these meetings to others as necessary
To coordinate visits or arrange appointments for patients on the caseload
About us
We provide care for the residents of three diverse London boroughs. Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.
Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023. We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic.
We're pleased to be leading the way in reducing the time our patients wait to get the treatment they need. The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme; the Care Quality Commission has raised the ratings forurgent and emergency careat Queen's and King George hospitals; anddata released by NHS Englandshowed that the Trust was the most improved in 2023 for reducing waits for emergency care.
We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We're also part of the North East London Cancer Alliance.
Date posted
05 June 2024
Pay scheme
Agenda for change
Band
Band 4
Salary
£29,460 to £31,909 a year per annum inclusive
Contract
Permanent
Working pattern
Full-time
Reference number
162-6120-TA
Job locations
Queens Hospital
Rom Valley Way
Romford
RM7 0AG
Job descriptionJob description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application, please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Tosin Aragbaiye, Recruitment Advisor, on 01708 435000 ext. 5934. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application, please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Tosin Aragbaiye, Recruitment Advisor, on 01708 435000 ext. 5934. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Person SpecificationPerson Specification
Education/ Qualifications
Essential
Skills/ Abilities
Essential
Experience/ Knowledge
Essential
Desirable
Education/ Qualifications
Essential
Skills/ Abilities
Essential
Experience/ Knowledge
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Barking, Havering and Redbridge University Hospitals NHS Trust
Address
Queens Hospital
Rom Valley Way
Romford
RM7 0AG
Employer's website
https://www.bhrhospitals.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Barking, Havering and Redbridge University Hospitals NHS Trust
Address
Queens Hospital
Rom Valley Way
Romford
RM7 0AG
Employer's website
https://www.bhrhospitals.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.