Have a flair for sales and speak fluent German? Our client would love to have you join their team!

We are currently looking for a German speaking Sales and Customer Support Agent. It’s a great opportunity to continue building your career, with a client who is a leader in the banking industry.

Responsibilities:

• Actively seeking new sales by executing appointed strategies and instructions.
• Adhering to the team’s sales targets and deadlines.
• Collaborate with the Sales team members to constantly improve process efficiency and overall results.
• Customer on-boarding and verification of documents as per the Company’s Policies and Operational Procedures.
• Understand thoroughly the Company’s products whilst ensuring that customers are always presented accurate information.
• Responding to any customer queries via email, sms and phone.
• Provide an excellent customer experience.
• Work closely with other Company departments, especially Payments and Collections, in order to ensure transparent and efficient interaction.
• Ensure adherence to the Company’s Code of Ethics and related policies.
• Involvement in production of Sales reports.
• Involvement in training and mentoring of other team members.
• Assist in documentation of the team’s Operational Procedures.
• Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures.
• Execute ad hoc tasks as may be requested by the team leader.

Requirements:

• Higher Education qualification.
• Excellent command of English and German Speaking languages.
• Essential demonstrable experience in sales of financial products.
• Experience in customer on-boarding and documentation verification processes.
• Fast learner with a passion for Sales.
• Good knowledge of Microsoft Office tools (especially EXCEL).

Benefits:

• Relocation Package
• Monday to Friday – Office Hours 9am to 6pm
• Health Insurance after successful probation
• 10% annual performance bonus

Know someone looking for their next career move?

At SpotOn Connections, we value the power of personal referrals! We offer an exciting "Refer-a-Friend" initiative, giving you the great opportunity to earn €250 for every successful referral.

Get in touch with us to kickstart your career today!