PSG Global Solutions
Get hired today! Remote Healthcare Customer Service Representative
This job is now closed
Job Description
- Req#: 13286801
Industry: Healthcare Systems and Services
Why consider this job opportunity:
- Competitive salary up to $13.25/hr in training (English) and $14.25/hr in production (English)
- Medical, dental, vision, and 401K benefits offered
- Earned PTO available
- Referral bonus program with earnings potential up to $400
- Opportunity for career advancement and growth
What to Expect (Job Responsibilities):
- PCP Change/Provider Lookup
- Looking up Medical Benefits such as benefit maximums, copay/coinsurances, Prior Authorization pre-requisite, and coverage
- Reviewing Ancillary Benefits such as Dental, Vision, Over the Counter, etc.
- Handling Claims inquiries and resolving member billing issues
- Assisting with Enrollment/Disenrollment inquiries
- Addressing Grievances/Complaints
- Handling Billing tasks such as making payments, transaction history, and premium inquiries
- Resolving LEP inquiries and disputes
- Fulfilling material requests such as ID cards, Large/Brail print materials, and Catalogs
- Providing Self Help options to members
- Offering information on local locations to pharmacies, OTC, and Specialist
What is Required (Qualifications):
- High School diploma or equivalent
- Call Center Experience
- Healthcare background a plus
- Computer Experience
- Ability to multi-task
- Strong written and oral communication skills
- Ability to display empathy and care
How to Stand Out (Preferred Qualifications):
- None mentioned in the job description
#Healthcare #CustomerService #WorkFromHome #CareerOpportunity #Benefits
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Talentify isn't the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer.About the company
Based in the Philippines, PSG is the world’s largest and fastest growing provider of outsourced recruiting support to the global staffing and recruiting industry.
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