• Job Description

  Req#: 210638298

  At JPMorgan Chase, we are committed to fostering a culture of innovation, collaboration, and excellence. As a global leader in financial services, we value diversity and inclusivity, creating an environment where every team member can thrive and contribute to our shared success. Joining our Payments Governance team means becoming part of a dynamic organization that prioritizes professional growth and development. We offer competitive benefits, opportunities for career advancement, and a supportive work environment that encourages creativity and teamwork. If you're passionate about making an impact and driving change, we invite you to explore the exciting opportunities with us and be part of a team that is shaping the future of finance.

  As a Data Analyst in Payments Governance, you will remain current with card network requirements, leverage tools to research processing data, and create performance metrics. You will collaborate with Payments Governance Reviewers/Facilitators, identify and escalate potential risks, and develop metrics and dashboards for leadership.

  Job Responsibilities:

  • Remain current with card network requirements for payments products.
  • Leverage tools like Snowflake, Python, Tableau, Alteryx, and Power Apps for data research.
  • Monitor Third Parties processing to identify changes, trends, or anomalies.
  • Collaborate with Payments Governance Reviewers to solve data analytics and reporting pain points.
  • Ensure accurate and timely information throughout the assessment process.
  • Identify, research, report, and escalate potential risks in the data.
  • Communicate professionally with stakeholders.
  • Review, analyze, recommend, and implement process changes for Third Party oversight.
  • Maintain system access profiles, SOPs, and process flows.
  • Develop metrics, dashboards, and reporting for Payments Governance leadership.
  • Ensure integrity of the Payments Governance database/SharePoint site/repository.

  Required Qualifications, Skills, and Capabilities:

  • Minimum 2 years of experience with Merchant Services data analysis.
  • Minimum 2 years of experience in Merchant Services, Payments.
  • Strong detective mentality with a passion for analytic research.
  • Ability to develop efficient workflows in Alteryx.
  • Proficient with Excel & PowerPoint for presentations and analytics.
  • Experience in analyzing voluminous data from raw sources.
  • Analytical thinker with excellent communication skills.
  • Ability to monitor and analyze performance data and make recommendations.
  • Sound judgment and flexibility in problem-solving.
  • Contribute to a productive business culture.
  • Ensure quality of user experience and secure data.

  Preferred Qualifications, Skills, and Capabilities:

  • Experience with analytical packages/databases like SAS, SQL, Python.
  • Advanced knowledge of Merchant Services systems and Agile practices.
  • Interest in financial compliance, risk, and regulations.
  • Strong interpersonal skills with a client focus.
  • Extremely analytical with superior communication skills.
  • Knowledge of Chase workflow management systems like Pega, Navigator, JIRA.

  Additional Information:

  • Shift Schedule: 8PM-5AM MNL Time (Mon-Fri)

• About the company

  J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients'​ interests first.

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