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Global Learning Content & Delivery Specialist
This job is now closed
Job Description
- Req#: 7256904
Employer Industry: Travel and Expense Management
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Engage in a dynamic and innovative learning environment
- Collaborate with a wide range of stakeholders across the organization
- Chance to make a significant impact on customer experience and employee development
- Work with cutting-edge learning technologies and methodologies
What to Expect (Job Responsibilities):
- Partner with learning content administrators to build and deliver New Hire curriculum focused on efficiency and quality
- Own the content build of learning materials and maintain the learning management system
- Collaborate with the learning development team to create onboarding strategies and pathways for existing colleagues
- Ensure alignment of learning initiatives with the Global Service and Operations learning culture
- Develop and implement a framework for learning and development success throughout the curriculum build
What is Required (Qualifications):
- Minimum of 1 year of experience in a Learning and Development Specialist or Content role
- Proficient in Sabre and Amadeus systems
- Strong communication skills with experience in a Travel Management Company (TMC) role
- Demonstrated ability to drive business and performance impact from a Learning & Development perspective
- Proven stand-up presentation skills and experience managing a class of 12+ students
How to Stand Out (Preferred Qualifications):
- Experience in evaluating learning interventions and programs for quality assurance
- Knowledge of Learning and Development theories and methodologies
- Ability to create meaningful feedback loops using qualitative and quantitative data
- Familiarity with different learning styles and tools for achieving defined learning outcomes
- Customer service experience within a contact center or customer-facing role
#TravelManagement #LearningAndDevelopment #CustomerExperience #CareerGrowth #TrainingPrograms
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