• Job Description

  Req#: 239867
  School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,500 faculty physicians and researchers, more than 1,300 students, and more than 6,000 staff, the Duke University School of Medicine along with the Duke University School of Nursing, Duke University Health System and the Private Diagnostic Clinic (PDC) comprise Duke Health. a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.

  Please submit a cover letter with the application.

  OCCUPATIONAL SUMMARY

  The Joint Program Coordinator will work as part of the CME team to support Ophthalmology in planning and implementing CME activities for the Divisions. This position will report to and work in tandem with the Continuing Education and Special Events Director in performing their duties. They will also work across divisions to plan and administer educational events and provide continuing medical education credits. The CME activities include in-person, virtual and hybrid conferences, symposiums, workshops, webinars, and other special events. The Program Coordinator must be customer and team focused.

  In addition, the Coordinator will work as part of the team to support Graduate Medical Education in the administration and management of the program as well as planning and coordinating academic lectures and activities related to GME requirements. Assist in the implementation of ongoing compliance with the program's goals and objectives. Assist with monitoring required evaluations, attendance, and educational and social events, interviews, graduation events and educational events.

  WORK PERFORMED

  Program Management (35%):

  Work independently, make operational and programmatic decisions that impact the successful development, accreditation, financing, coordination and implementation of Duke Ophthalmology CME Conferences and Community Activities, as well as other Duke Ophthalmology CME Activities as assigned.

  Research, evaluate and recommend venues for educational courses. Work closely with the hotel vendors for all logistics including meeting and exhibitor space requirements, AV electrical, room blocks etc.

  Investigate, recommend, and implement event technology tools to maximize engagement and provide added value.

  Establish event goals and objectives with Faculty Course Directors and develop metrics to determine success through return on investment, key performance indicators and insights measured through surveys and evaluations.

  Residency Program (35%):

  Assist the Program Director in the implementation, and management of the Duke Eye Center Residency Program. Acquire knowledge of current rules, regulations, and institutional requirements. Develop a thorough knowledge of residency databases to enhance residency program and department efficiency.

  This includes but is not limited to:

  • Assist in the application and selection process for Resident selection
  • Provide management assistance to Program Director, other faculty, residents, & other departmental staff) by supplying shared clarification of organizational and departmental policies, standards, operational procedures, and guidelines
  • Manage the annual evaluations process of residents, office staff, faculty, and program directly involved with resident education .
  • Work with staff assistants to schedule faculty lectures for resident education
  • Coordination of graduation and orientation events

  Planning and Administration (25%):

  Collaborate with planning committee(s) on the educational formats and audience interaction methods for a variety activities and public events; advise and recommend innovative (virtual, hybrid) event formats based on goals/objectives.

  Prepare and monitor budgets for final financial reconciliation under the direction of the Program Director. Work with Exhibitors to navigate support for wet labs and educational conferences.

  Manage conference arrangements: site location, A/V, food and beverages.

  Manage faculty, attendee, staff, and sponsor logistics.

  Work closely with the Marketing and Communications team to develop strategies to increase program awareness, conceptualize brochures, and other necessary marketing materials for events.

  Communicate and provide updates regularly with the CME team, course faculty, guest faculty, Duke CEPD, third-party meeting management company (if applicable), professional associations, sponsors/exhibitors, hotel management etc. throughout the course lifecycle

  Other 5%

  Perform other related duties incidental to the work described herein.

  The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified

  Work Performed/Skills:

  Excellent and effective verbal and interpersonal skills, including a friendly, professional interaction style is required.

  Time management, especially ability to flex effort with changes in the work flow.

  Problem solving and prioritization skills.

  Able to develop effective working relationships with diverse individuals/groups.

  Ability to work with sensitive information and maintain confidentiality.

  Work Performed/Skills: Work requires the ability to periodically travel. In addition, the job requires work on various nights and weekends.

  Exercises independent judgment in operations and services.

  Ability to communicate actions to individuals with professionalism and empathy

  Effective use of software and knowledge of Microsoft products, demonstrated time management and organizational skills.

  The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

  MINIMUM QUALIFICATIONS

  Education

  Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program.

  Experience

  Work requires one year of experience in program administration or involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events.

  OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.

  Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

  Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

  Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

• About the company

  Duke University is a private research university in Durham, North Carolina.

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