• Job Description

  Req#: GOLFS001153

  About Evermore

  Evermore Orlando Resort is an innovative 1,100-acre resort adjacent to Walt Disney World® featuring centrally owned upscale and upsized vacation rental homes, flats & villas, a luxury Conrad hotel, 36 holes of world-class Jack Nicklaus golf, and a massive 20-acre tropical beach complex around Evermore Bay, our 8-acre crystalline water amenity by Crystal Lagoons®. The surrounding beach areas feature zero-entry swim areas, bars, cabanas, private firepits, a lively food hall & gourmet market, a casual dining restaurant, and an event Boathouse that will provide a picture-perfect backdrop for weddings, banquets, and corporate meetings. Evermore is building a team that will bring these experiences to life in 2023 and is seeking individuals that want the challenge of building this exciting resort experience.

  Key Responsibilities:

  • The golf shop staff will provide a warm and welcoming greeting at the start of our guests’ round of golf.
  • Checking in golfers and providing information about the course.
  • Assist guests in booking tee times and renting golf clubs.
  • Collecting payment and assisting with any merchandise guests may need for their round of golf.
  • Maintain a clean and organized golf shop, ensuring all merchandise is properly displayed and stocked.
  • Process retail transactions accurately and efficiently, including handling payments and issuing receipts.
  • Assist with inventory management, restocking merchandise, and conducting regular stock checks.
  • Assist guests in renting golf clubs, ensuring proper fitting and briefing on usage.
  • Report any equipment issues or malfunctions to the appropriate personnel for prompt resolution.
  • Maintain accurate records of golf reservations, rentals, and retail sales.
  • Address guest concerns or complaints promptly and professionally, ensuring a positive experience.
  • Performs other related duties as assigned.

  Education, Skills, and Experience

  • Attention to detail is a must.
  • Must have Golf Knowledge and be familiar with most golf terminology.
  • Must be computer literate and able to use multiple forms of software including Microsoft Office and Agilysys (Tee Sheet).
  • Must be able to effectively communicate with guests to enhance the scope of their experience and diffuse and resolve guests' concerns.
  • Excellent communication and interpersonal skills
  • Must be highly organized and able to perform multiple tasks in a fast-paced work environment.
  • Problem solving and critical thinking.
  • Inspired to always represent Evermore brand values and standards.
  • Proficient in reading safety procedures and operating guidelines/ instructions in English.
  • Sees the extra mile as their starting point in every interaction.
  • Ability to foster relationships with Team Members, potential clients, and resort guests.
  • Comfortable with starting and maintaining conversations with guests and Team Members.
  • Maintain the resort’s integrity and prestige by complying with all golf, sales and operational standards, policies, procedures, manuals, memos and instructions.
  • Must be able to work weekends, rotating schedules and holidays.

  Physical Requirements:

  • Must be able to lift up to 25lbs.
  • Ability to stand for extended periods
  • Able to stand, walk, stoop, kneel, bend, and reach periodically.
  • Able to stand for extended periods of time.
  • Subject to environmental conditions, work activities can occur inside and outside.
  • Must be able to lift up to 25lbs.

  Our Work Culture

  Our team is impassioned to master group gatherings in Orlando and aims to inspire guest confidence in the vacation rental experience and goes the extra mile to make the process of planning big trips “easy on purpose”. We’re building a brand-new hospitality asset class in Orlando and seek those that feel at home in a dynamic, fast-paced environment with a curiosity to seek and deliver outstanding service with a good sense of humor to enjoy the process. We seek quality Team Members who will demonstrate what it means to be a good neighbor to both our guests and other associates. We offer an inclusive, team-oriented work environment and are working to build the most professional hospitality team in the industry. We are seeking Team Members to apply for this role who will be proud to be a part of our resort and the Evermore experience.

  We are an innovative workplace; seeking great people like you!!

  If you are naturally: Neighborly, Appreciative, Kind, Honest, Humble, Authentic, Curious, Savvy, Spirited, and inspired by a work environment that is: Inclusive, Professional, Warm, Sense of Pride, and Team Oriented our work culture is a match for you. In return, we offer our Team Members competitive pay, Medical, Dental, Vision, Life Insurance, Short Term Disability, Long Term Disability & Wellness program. Additionally, affordable health benefits coverage for your dependents, a Retirement plan with employer match, a robust paid time off policy, and unique policies in support of our team and significant relationships in their lives. Ready to join us? We can’t wait to meet you!

• About the company

  Evermore Orlando Resort offers vacation home rentals, world-class golf, & amenities for groups & families near Walt Disney World in Central Florida.

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