• Job Description

  Req#: 2024-0001357

  At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

  Job Description

  *Position eligible for 5% shift bonus based on performance*

  Join our Lockbox site located in Cincinnati, OH. This is a secured facility that manually processes payments for Internal Revenue Service. You will work within strict deadlines in a fast-paced production environment. This is a full-time, first shift Mon - Friday schedule from 8:00am-4:30pm. At times, working overtime may be required depending on business needs and peak season. You will perform a variety of routine tasks within multiple operational systems and interacts with multiple internal partners in a cross-functional position. Duties may include functions related to transaction processing, data entry, archiving, researching, machine troubleshooting and vendor/client interaction over the phone or email. Researches exceptions and escalate issues to management as appropriate. Certain positions will require the ability to move trays and carts of work, stand or sit for extended periods of time, and repetitive motions.
  

  This role will require a Internal Revenue Service (IRS) Clearance at the time of hire.

  ESSENTIAL FUNCTIONS

  1. High-level data entry processing reconciliation payments and supplemental documents for multiple accounts.

  2. Operate light machinery by scanning payments and supplemental documents into our system to process.

  3. Processing and depositing checks and invoices received by mail as well as review checks/invoices for special instructions given by customers and determine the appropriate item handling.

  Basic Qualifications
  - High school diploma or equivalent
  - One to two years of related work experience

  Preferred Skills/Experience
  - Basic knowledge of applicable bank and department policies, procedures, products and support systems

  - Proficiency alphanumeric data entry and/or 10-key.

  - Strong attention to details
  - Good time management skills to maximize production and execution of tasks in a fast-paced environment

  - Ability to work well with external and internal customers
  - Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

  #TPSS

  #USBOps

  If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

  Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.

  Benefits:

  Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

  EEO is the Law

  U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

  E-Verify

  U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

  The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.00 - $22.00

  Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

• About the company

  US Bancorp is an American bank holding company based in Minneapolis, Minnesota, and incorporated in Delaware.

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