NHS
GP Assistant/Medical Assistant
This job is now closed
Job Description
- Req#: A1332-23-0009?language=en&page=6&sort=publicationDateDesc
- At least GCSE Grade A-C in English and Maths
- I T Literate
- Previous experience of working within the NHS
- Previous experience of working within a team.
- Experience of working in primary care
- Experience of working in a GP practice
- At least GCSE Grade A-C in English and Maths
- I T Literate
- Previous experience of working within the NHS
- Previous experience of working within a team.
- Experience of working in primary care
- Experience of working in a GP practice
Job summary
An exciting opportunity has arisen for a General Practice Medical assistant, to work within the existing team of four. The post holder will provide a professional, high quality, comprehensive senior administrative support to our clinical team.
Main duties of the job
The main role of the Medical assistant is to support clinicians in any administration tasks which are required. This will include actioning clinical letters, update medical records. Completing some secretarial duties with electronic dictation system and working on digital referral system
They maintain the Quality Outcomes Framework and are responible for ensuring all patients receive the appropriate reviews when required.
Please see attached Job description.
About us
The Bourne Partnership is made up of multiple practices including Keston Medical Practice and The Moorings. The team are made up of 5 Senior Partners, 7 salaried GPs, highly skilled nursing team, Physicians Associate, two paramedics, a Pharmacy team, two managers, one financial and one operational. We have a strong administration team, including currently 4 General Practice Medical assistants. We are looking to expand this team, who we feel have a valuable role within the team.
The practices are based over two sites, and this vacancy will be held at The Moorings Medical Practice.
The partnership forms part of the KMP PCN together with Parkside. We have a list size of 23000, covering Purley, kenley, Coulsdon, Wallington and South Croydon.
Date posted
07 December 2023
Pay scheme
Other
Salary
£23,500 to £25,000 a year Pay will reflect experience
Contract
Permanent
Working pattern
Full-time
Reference number
A1332-23-0009
Job locations
The Moorings
Valley Road
Kenley
Surrey
CR8 5DG
Job descriptionJob description
Job responsibilities
The MA role supports doctors and clinicians in the smooth running of their surgery by handling routine administration tasks thus improving patient access and allowing clinicians to see more patients and to spend more time on their care.
Actioning a minimum of 60 clinical letters per day via DOCMAN and taking all necessary actions. I.e. ordering bloods, urine tests, raising referrals, coding results/ procedures/ problems etc. Coding new cancer diagnosis. Coding palliative care patients. Ensuring new cancer patients and palliative care patients are added to the relevant care programmes.
Directing clinic letter to appropriate person/ department if there is a further clinical need i.e. nurse/ GP/ Paramedic/ Pharmacist
Contacting vulnerable patients if a hospital appointment has been missed to establish reason why, re-refer if requested and ensure all is well with patient.
To complete some secretarial duties and completing referrals via the digital ERS system
Maintaining blood diary when/if necessary during staff absence.
Dealing with MA Task pot. Answering and investigating queries, reporting back to patient/ GP/ clinician/ Practice Manager
Assist covering Practice central email pot and directing emails to relevant departments.
Covering 111 Reports during annual leave or sickness
Covering Reception lunch hour when required
Job responsibilities
The MA role supports doctors and clinicians in the smooth running of their surgery by handling routine administration tasks thus improving patient access and allowing clinicians to see more patients and to spend more time on their care.
Actioning a minimum of 60 clinical letters per day via DOCMAN and taking all necessary actions. I.e. ordering bloods, urine tests, raising referrals, coding results/ procedures/ problems etc. Coding new cancer diagnosis. Coding palliative care patients. Ensuring new cancer patients and palliative care patients are added to the relevant care programmes.
Directing clinic letter to appropriate person/ department if there is a further clinical need i.e. nurse/ GP/ Paramedic/ Pharmacist
Contacting vulnerable patients if a hospital appointment has been missed to establish reason why, re-refer if requested and ensure all is well with patient.
To complete some secretarial duties and completing referrals via the digital ERS system
Maintaining blood diary when/if necessary during staff absence.
Dealing with MA Task pot. Answering and investigating queries, reporting back to patient/ GP/ clinician/ Practice Manager
Assist covering Practice central email pot and directing emails to relevant departments.
Covering 111 Reports during annual leave or sickness
Covering Reception lunch hour when required
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Employer details
Employer name
KESTON MEDICAL
Address
The Moorings
Valley Road
Kenley
Surrey
CR8 5DG
Employer's website
https://www.kestonmedicalpractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
KESTON MEDICAL
Address
The Moorings
Valley Road
Kenley
Surrey
CR8 5DG
Employer's website
https://www.kestonmedicalpractice.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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