• Job Description

  Req#: A3515-25-0001?language=en&page=317&sort=publicationDateDesc

  Job summary

  This is a multi-skilled varied role for the successful candidate who will undertake a wide range of administration duties as well as face to face and telephone interactions with patients and visitors, in our extremely busy administration office and reception area.

  The applicant needs to be able to demonstrate co-operative and productive working with people of all backgrounds. They need to be computer literate, experienced in the use of electronic communications and be confident during face to face and telephone interactions with patients and visitors. Previous administrative and customer service experience are essential and also the skills to adapt to and prioritise the duties of a busy GP Surgery, remaining calm and focused to ensure a high standard of care is delivered at all times.

  We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Interviews will be held on 19th or 20th August. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible to avoid disappointment.

  Main duties of the job

  We are looking for some-one, who is dedicated, professional, self-motivated, caring and who works well under pressure. The successful applicant will have excellent levels of literacy, IT, customer service, problem solving and interpersonal skills, with a commitment to the responsibilities of the role in our extremely busy fast paced surgery.

  Previous experience of working in a GP practice / medical environment and the use of Systm One is preferable however not essential. Training will be provided. Previous experience of working with medications is also advantageous. The working hours will be Monday to Friday 37.5 hours per week on shift patterns 8am-16.30pm and 09.30 -18.00pm. Flexibility with regards to working hours is essential. The practice does not currently work weekends however should there be a need in the future the successful candidate will be expected to work the required weekend hours on a rota basis, as well as alter shift patterns if necessary to cover unforeseen absence.

  Candidates should only apply if they are able to commit to the above working hours and interview dates.

  About us

  Ashville Medical Practice provides a high level of care to approximately 13100 patients, and in addition we are a training practice for GP Registrars, Medical Students and Student Nurses.

  Our team includes eight GP Partners, one advanced nurse practitioner, five practice nurses, and nurse associate and two healthcare assistants. As well as our business manager and complimentary admin staff.

  Details

  Date posted

  15 July 2025

  Pay scheme

  Other

  Salary

  £12.21 an hour

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  A3515-25-0001

  Job locations

  Oaks Park Primary Care Centre

  Thornton Road

  Barnsley

  South Yorkshire

  S70 3NE

  
  

  Job description

  Job responsibilities

  To provide administrative / reception support and services to patients and all members of the practice team, to ensure the smooth running of the back office function and front desk reception areas.

  To provide a wide range of administrative duties including telephone and face to face interactions with patients and the wider healthcare population.

  Job description

  Job responsibilities

  To provide administrative / reception support and services to patients and all members of the practice team, to ensure the smooth running of the back office function and front desk reception areas.

  To provide a wide range of administrative duties including telephone and face to face interactions with patients and the wider healthcare population.

  Person Specification

  Qualifications

  Essential

  • APPEARANCE
  • Dress smart and appropriate
  • Speech clear and articulate
  • Manner pleasant and professional
  • FORMAL QUALIFICATIONS REQUIRED
  • Educated to GCSE / O level standard (grade A-C)- in English
  • EXPERIENCE AND TRAINING
  • Customer Service Experience- face to face and over the telephone
  • Experience of clerical and administration tasks
  • SKILLS
  • IT skills: Intermediate / Advanced
  • Keyboard skills: Proficient in the use of a keyboard
  • Library & indexing skills
  • Literacy skills (spelling, comprehension etc)
  • Numeracy literate
  • Organisational / problem solving skills
  • Letter writing skills
  • Microsoft Office:
  • Word
  • Excel
  • Email
  • COMMUNICATION
  • Verbal communication skills ability to deal with people in person and on the telephone
  • Body language positive and self assured
  • COMPLEXITY AND CREATIVITY
  • Ability to solve problems within area of work/knowledge
  • Able to pay attention to detail
  • FLEXIBILITY
  • Flexible with regard to working hours, e.g. anti-social hours ( late shift
  • on a Wednesday), absence and holiday cover.
  • May need to work Saturdays in the future

  Desirable

  • Experience of using Systm One clinical system
  • Experience of working in general practice/ medical environment
  • Experience of working with medications

  Person Specification

  Qualifications

  Essential

  • APPEARANCE
  • Dress smart and appropriate
  • Speech clear and articulate
  • Manner pleasant and professional
  • FORMAL QUALIFICATIONS REQUIRED
  • Educated to GCSE / O level standard (grade A-C)- in English
  • EXPERIENCE AND TRAINING
  • Customer Service Experience- face to face and over the telephone
  • Experience of clerical and administration tasks
  • SKILLS
  • IT skills: Intermediate / Advanced
  • Keyboard skills: Proficient in the use of a keyboard
  • Library & indexing skills
  • Literacy skills (spelling, comprehension etc)
  • Numeracy literate
  • Organisational / problem solving skills
  • Letter writing skills
  • Microsoft Office:
  • Word
  • Excel
  • Email
  • COMMUNICATION
  • Verbal communication skills ability to deal with people in person and on the telephone
  • Body language positive and self assured
  • COMPLEXITY AND CREATIVITY
  • Ability to solve problems within area of work/knowledge
  • Able to pay attention to detail
  • FLEXIBILITY
  • Flexible with regard to working hours, e.g. anti-social hours ( late shift
  • on a Wednesday), absence and holiday cover.
  • May need to work Saturdays in the future

  Desirable

  • Experience of using Systm One clinical system
  • Experience of working in general practice/ medical environment
  • Experience of working with medications

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Ashville Medical Practice

  Address

  Oaks Park Primary Care Centre

  Thornton Road

  Barnsley

  South Yorkshire

  S70 3NE

  
  

  Employer's website

  https://www.ashvillemedicalpractice.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Ashville Medical Practice

  Address

  Oaks Park Primary Care Centre

  Thornton Road

  Barnsley

  South Yorkshire

  S70 3NE

  
  

  Employer's website

  https://www.ashvillemedicalpractice.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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