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Job Description
- Req#: A0794-24-0001?language=en&page=49&sort=publicationDateDesc
- Experience of working with the general public
- Excellent communication skills (written and oral)
- Strong IT skills
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Polite and confident
- Flexible and cooperative
- Motivated
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- Experience of working in a GP Practice
- Experience of working with the general public
- Excellent communication skills (written and oral)
- Strong IT skills
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Polite and confident
- Flexible and cooperative
- Motivated
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- Experience of working in a GP Practice
Job summary
The Phoenix Medical Practice has a vacancy for a Receptionist to join its experienced and friendly team. Based in the rural setting of Burham, we have a growing patient list of just over 5,600.
Working hours for the week would be 26 hours across Monday, Wednesday, Thursday & Friday. Primarily based at Burham, candidate will need to be able to also work from our branch surgery in Eccles.
Main duties of the job
To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required.
As an EMIS WEB practice, previous experience using this system would be preferable although appropriate training will be provided. The successful candidate would need to have good interpersonal skills, be comfortable working in a small team with the ability to work un-supervised.
About us
We have an experienced, friendly and supportive team throughout the whole practice and will be relocating to brand new purpose built premises within next 12-18 months.
Date posted
31 January 2024
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A0794-24-0001
Job locations
33 Bell Lane
Burham
Rochester
Kent
ME1 3SX
33 Bell Lane
Burham
Rochester
Kent
ME1 3SX
Mackenders Lane
Eccles
Aylesford
Kent
ME20 7HX
Job descriptionJob description
Job responsibilities
You will be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
Job responsibilities
You will be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
Person SpecificationPerson Specification
Experience
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Phoenix Medical Practice
Address
33 Bell Lane
Burham
Rochester
Kent
ME1 3SX
Employer's website
https://www.phoenixsurgery-burham.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Phoenix Medical Practice
Address
33 Bell Lane
Burham
Rochester
Kent
ME1 3SX
Employer's website
https://www.phoenixsurgery-burham.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.