• Job Description

  Req#: A2376-24-0000?language=en&page=27&sort=publicationDateDesc

  Job summary

  Hartshill Health Centre is looking to recruit a Receptionist/Administrator for a very busy practice.

  You would ideally have previous Reception/Admin experience. Ability to work using own initiative but also essential to work as part of a team.

  You will be the first point of contact for all our patients and visitors and will need to provide a friendly, professional and caring service.

  Main duties of the job

  The role of receptionist/administrator is a key role to the effective running of the surgery. You will be very busy, answering telephones, speaking to patients and also covering a wide range of administrative tasks. Ability to utilise many different IT programs, liaising with all agencies to provide a safe and efficient service to patients. The role includes opening and closing the surgery.

  About us

  Hartshill Health Centre is a long-established practice with a list size of approximately 8,000. The practice is known for its forward thinking approach to primary care and has a high level of involvement within our PCN.

  Date posted

  10 June 2024

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  A2376-24-0000

  Job locations

  Hartshill Health Centre

  Sidhu Close

  Hartshill

  Nuneaton

  Warwickshire

  CV10 0GQ

  
  

  Job description

  Job responsibilities

  The Receptionist will provide an efficient and effective service for patients and members of the practice. The post holder will ensure that all patients and visitors are welcomed to the practice in a professional manner whilst adhering to the practice data and confidentiality policy.

  • Ensuring reception area is neat and tidy
  • Diary management/ booking of all appointments
  • Liaising with all patients, visitors, consultants and users of the practice
  • General administrative duties such as emailing, filing, posting of letters, prescriptions and daily workload within the reception tasks.
  • Friendly and knowledgeable patient service of the highest standard
  • Greet all patients and create a pleasant and relaxed atmosphere for patients
  • Obtain all patient details promptly and accurately and maintain accurate patient registration from database whilst adhering to Patient Confidentiality and Data Security.
  • Answer all telephone calls promptly
  • Scanning and filing of clinical correspondence

  Job description

  Job responsibilities

  The Receptionist will provide an efficient and effective service for patients and members of the practice. The post holder will ensure that all patients and visitors are welcomed to the practice in a professional manner whilst adhering to the practice data and confidentiality policy.

  • Ensuring reception area is neat and tidy
  • Diary management/ booking of all appointments
  • Liaising with all patients, visitors, consultants and users of the practice
  • General administrative duties such as emailing, filing, posting of letters, prescriptions and daily workload within the reception tasks.
  • Friendly and knowledgeable patient service of the highest standard
  • Greet all patients and create a pleasant and relaxed atmosphere for patients
  • Obtain all patient details promptly and accurately and maintain accurate patient registration from database whilst adhering to Patient Confidentiality and Data Security.
  • Answer all telephone calls promptly
  • Scanning and filing of clinical correspondence

  Person Specification

  Qualifications

  Essential

  • A good standard of GCSE qualifications or equivalent.
  • Good customer service skills.
  • Previous experience of reception/administration in the health organisation, or experience in other sectors that can be transferred to a GP setting.

  Desirable

  • Good clear and confident communicator
  • Good standard of literacy and IT skills
  • Ability to work calmly under pressure and prioritise own workload
  • Knowledge of EMIS Web and Docman 10

  Person Specification

  Qualifications

  Essential

  • A good standard of GCSE qualifications or equivalent.
  • Good customer service skills.
  • Previous experience of reception/administration in the health organisation, or experience in other sectors that can be transferred to a GP setting.

  Desirable

  • Good clear and confident communicator
  • Good standard of literacy and IT skills
  • Ability to work calmly under pressure and prioritise own workload
  • Knowledge of EMIS Web and Docman 10

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Hartshill Health Centre

  Address

  Hartshill Health Centre

  Sidhu Close

  Hartshill

  Nuneaton

  Warwickshire

  CV10 0GQ

  
  

  Employer's website

  https://www.hartshillhealthcentre.co.uk (Opens in a new tab)

  Employer details

  Employer name

  Hartshill Health Centre

  Address

  Hartshill Health Centre

  Sidhu Close

  Hartshill

  Nuneaton

  Warwickshire

  CV10 0GQ

  
  

  Employer's website

  https://www.hartshillhealthcentre.co.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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