NHS
GP Surgery Medical Receptionist
This job is now closed
Job Description
- Req#: A3922-25-0006?language=en&page=815&sort=publicationDateDesc
- Excellent interpersonal and communication skills
- Strong IT skills
- High level of attention to detail and accuracy
- Ability to handle sensitive information confidentially
- Flexible and reliable team player
- Previous experience in a customer-facing or administrative role
- Excellent interpersonal and communication skills
- Strong IT skills
- High level of attention to detail and accuracy
- Ability to handle sensitive information confidentially
- Flexible and reliable team player
- Previous experience in a customer-facing or administrative role
Job summary
We are seeking a friendly, organised, and reliable Receptionist to join our busy General Practice team on a part-time basis. As a key point of contact for patients, you will provide front-line reception and administrative support, ensuring a smooth and professional service.
We are looking for 2x 16.5 hour receptionists with specific shifts.
1= Monday 1.15pm-6.45pm, Wednesday 1.15pm-6.45pm, Friday 1.15pm-6.45pm
2= Monday 7.45am-1.15pm, Tuesday 1.15pm-6.45pm, Thursday 1.15pm-6.45pm
Main duties of the job
Greet patients and visitors in a polite and welcoming manner.
Answer telephone calls promptly and efficiently, booking appointments and handling general inquiries.
Process patient check-ins and update records using clinical software
Manage repeat prescription requests in line with practice protocols.
Ensure the reception area is kept tidy and confidential at all times.
Handle sensitive and confidential information with discretion and professionalism.
Liaise with GPs, nurses, and administrative staff to support the smooth running of the surgery.
About us
We are a busy, friendly surgery based in Sholing and Bitterne.
Our Main branch is based in Sholing, with a sub branch in Bitterne.
Details
Date posted
22 July 2025
Pay scheme
Other
Salary
£12.21 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A3922-25-0006
Job locations
Sullivan Road
Sholing
Southampton
Hampshire
SO19 0HS
Chessel Surgery
4 Chessel Avenue
Southampton
SO19 4AA
Job descriptionJob description
Job responsibilities
Greet patients and visitors in a polite and welcoming manner.
Answer telephone calls promptly and efficiently, booking appointments and handling general inquiries.
Process patient check-ins and update records using clinical software
Manage repeat prescription requests in line with practice protocols.
Ensure the reception area is kept tidy and confidential at all times.
Handle sensitive and confidential information with discretion and professionalism.
Liaise with GPs, nurses, and administrative staff to support the smooth running of the surgery.
Job responsibilities
Greet patients and visitors in a polite and welcoming manner.
Answer telephone calls promptly and efficiently, booking appointments and handling general inquiries.
Process patient check-ins and update records using clinical software
Manage repeat prescription requests in line with practice protocols.
Ensure the reception area is kept tidy and confidential at all times.
Handle sensitive and confidential information with discretion and professionalism.
Liaise with GPs, nurses, and administrative staff to support the smooth running of the surgery.
Person SpecificationPerson Specification
Qualifications
Essential
Qualifications
Essential
Employer details
Employer name
Peartree Practice
Address
Sullivan Road
Sholing
Southampton
Hampshire
SO19 0HS
Employer's website
Employer details
Employer name
Peartree Practice
Address
Sullivan Road
Sholing
Southampton
Hampshire
SO19 0HS
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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