Job Description

Req#: 23813

Job Details

Level: Entry

Job Location: GW Kia of the Shoals - Sheffield, AL

Position Type: Part Time

Education Level: High School

Salary Range: $10.00 Hourly

Job Category: Admin - Clerical

Description

Must have open availability Monday - Saturday 7:30 am - 8 pm. (15 - 20 hours per week)

The Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she sets the tone for our dealership by being an outstanding listener and information source. The Receptionist helps customers who are looking or have purchased vehicles by answering questions, contacting sales personnel with exceptional customer service. In addition, he or she performs administrative duties and operates the telephone switchboard for call routing.

The ideal candidate has a high school diploma or GED and previous experience in a position of similar responsibility (front desk, administrative assistant, etc.). Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

The ideal candidate has a high school diploma or GED and previous retail and/or customer service experience that includes money-handling and point-of-sale system experience. Automotive dealership experience preferred. Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, good computer and internet skills, and an excellent customer service focus.

Must be able to work Nights. This is a part-time job!

Responsibilities

Greets all customers in a warm, sincere, and helpful manner
Answer dealership group phones and directs calls as necessary
Coordinates questions and issues with the appropriate department personnel
Handles customer complaints or escalates when necessary
Assist in scheduling and confirming sales appointments
Provides administrative assistance as needed
Performs other duties as assigned

Qualifications

High school diploma or GED required
Must be able to lift at least 20 pounds
Able to go up and down the stairs
Previous customer service or related experience preferred
Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
Excellent telephone skills
Strong organizational and time management skills
Helpful attitude and friendly demeanor
Highly professional and dependable
Strong computer and internet skills, including Microsoft Office suite