Enterprise Holdings

Greeter - Customer Service - N Lasalle


Pay$17.00 / hour
LocationChicago/Illinois
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 522420

      Overview

      Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

      The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

      The pay for this position starts at $17 / hour.

      This position is located at 203 N La Salle St Chicago, IL 60601.

      We offer:

      • Paid time off
      • Employee rental car discounts
      • Retirement savings plan including 401k with matching profit sharing
      • Health Insurance
      • Life Insurance
      • Dental Insurance
      • Vision Insurance
      • Training and development

      Schedule:

      • Sunday 7:00am - 5:00pm
      • Monday 7:00am - 3:00pm
      • Tuesday: Off
      • Wednesday: Off
      • Thursday 12:00pm - 6:00pm
      • Friday 9:00am - 6:00pmSaturday 7:00am - 3:30pm

      Responsibilities

      We are hiring now for immediate openings. Responsibilities include:

      • Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supply
      • Welcome members to the facility when they exit the bus or arrive on the lot
      • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
      • Assist members with questions and concerns to minimize counter visits
      • Communicate customer service issues to management
      • Ensure that hangtag information is completed correctly
      • Maintain clean low mileage fleet mix requirements
      • Maintain Emerald Aisle for cleanliness
      • Thank member for their business
      • Provide upgraded vehicles on request
      • Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers

      Equal Opportunity Employer/Disability/Veterans

      Qualifications

      • High School Diploma or G.E.D.
      • Minimum of 1 year experience handling customer service functions
      • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required; knowledge of Odyssey system a plus
      • Must possess a valid driver’s license with no more than 1 moving violations and/or at-fault accidents on driving record in the past 3 years
      • No drug or alcohol related conviction on driving record in the past 5 years
      • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
      • Must be at least 18 years of age
  • About the company

      Just what is it that you’re looking for from your career? Whether it’s constant growth and development, meaningful work, opportunities for promotion or just colleagues you can have fun with along the way, one thing is for certain; you’ll find it all (and much more) here at Enterprise Holdings. All you need to do is bring your personality, enthusiasm, talent and team spirit along for the ride, and we’ll help with the rest. After all, we are the experts in helping people get to where they want to be.

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