Greeter/BA-B MSH Main Lobby Area FT Evenings

As an integral part of the team, the Business Associate is responsible for the business aspects of a patients stay, as well as patient-focused care within the Clinical Specialty Services. These include: maintaining census information and the integrity of the patients medical record, scheduling appropriate tests and medical procedures, receiving and maintaining office inventory and other duties as needed.

Qualifications

• Work requires a high school level of knowledge (graduate or equivalent) in order to prepare reports and keep records.
• Six months of healthcare related experience in order to become familiar with institutional policies and procedures preferred.

Collective bargaining unit: SEIU 1199-MSH

Compensation Statement

The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for this role is $22.51 - $24.78 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

SEIU 1199 at Mount Sinai Hospital, 314 - 11 West Private Unit - MSH, Mount Sinai Hospital

Responsibilities

• Maintains census; demographic and charge information including assigning beds to incoming patients, updating this System and compiling information for charge capture and patient processing (Cerner/Epic/Bed board) and support of patient registration and order entry systems.
• May assist in the admission/discharge/transfer process.
• Schedules appropriate tests, medical procedures and follow-up appointments.
• Assists in the medical record management by maintaining paper and electronic forms through Patient Works as necessary for the unit specific patient population; discharging charts in appropriate order, compiling deficiency information and working with members of the Interdisciplinary Health Care Team to complete charts.
• Assumes responsibility for chart completion process in accordance with the standards of Medical Records/Health Information Management (HIM).
• Monitors patient throughput through the use of Agiletrac and communicates progress to CNM/Nursing staff
• Assists patients with guest services, such as television and telephone services, securing valuables, etc. Assists with patient mail and deliveries.
• Greets visitors and answers telephones promptly and courteously. Accompanies visitors to appropriate area, when necessary. Provides information and makes referrals when appropriate.
• Promotes a customer service environment for the unit/service.
• Initiates calls and pages to members of the Health Care Team.
• Receives and maintains inventory of required supplies for the patient care area.
• Utilizes Door Tag Program to correctly identify all patients & room numbers within the unit environment.
• Answers Patient Call System and refers to appropriate staff.
• Reports and follows up on any patient belongings/property according to institutional policy.
• Reviews death certificates for completion and generates reports as required.
• Participates in the diet/menu selection process for patients.
• Completes the patient discharge process in a timely manner to engage all systems related to bed turnover, i.e., Housekeeping; Transport; Infection Control; etc.
• Participates in environmental management.
• Performs other duties as assigned.