• Job Description

  Req#: C9242-25-0139?language=en&page=787&sort=publicationDateDesc

  Job summary

  Are you a hardworking and efficient administrator looking for a new opportunity?

  Do you have a desire to see a job well done? Are you motivated by helping your managers, staff and colleagues alike?

  If so we are waiting to hear from you!

  We are seeking an administration officer to join our team in the Cheshire and Mersey Area of the Paramedic Emergency Service.The post-holder will provide comprehensive administrative support to the management team. This will involve being immersed in the workings of the ambulance service. It will be a busy and varied role, undertaking rota planning, supporting meetings including producing agendas and minute taking, planning and supporting events, diary management, data entry and general day-to-day duties.

  Main duties of the job

  You will have great administration skills and be a confident communicator, both on the telephone and face to face. You will be proficient in the Microsoft Office package and be adept at learning bespoke software systems.

  This is a dynamic, fast paced, challenging and fun environment to work, learn and develop.

  Previous experience in rota planning would be advantageous however not essential as full training will be given for the right candidate.

  We are an Equal Opportunities employer and welcome applications from all sections of society regardless of disability, age, gender, ethnicity, sexual orientation, race, religion or belief.

  About us

  North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

  Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

  Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

  We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

  Details

  Date posted

  25 June 2025

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £27,485 to £30,162 a year per annum

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  242-4728

  Job locations

  10 200 Wallasey PES

  The Wirral

  CH44 5TH

  
  

  Job description

  Job responsibilities

  Please ensure you have read the full Job Description and Person Specification before applying for this role.

  Job description

  Job responsibilities

  Please ensure you have read the full Job Description and Person Specification before applying for this role.

  Person Specification

  Skills

  Essential

  • Proficient in word processing / computer skills.
  • Well developed communication skills
  • Ability to work on own initiative
  • Prioritise a busy workload under pressure to meet demanding deadlines
  • Numerate and accurate
  • Excellent organisational qualities

  Qualifications

  Essential

  • Educated to GCSE/'0' Level standards in 5 subjects including English / Maths and valid experience in an administrative environment

  Desirable

  • Working towards NVQ 3 in Business administration

  Knowledge

  Essential

  • Computer literate with an excellent understanding and skills in using spreadsheets (Microsoft Excel), Microsoft Word, PowerPoint and Outlook diary management.
  • Knowledge of "Data Protection Act"

  Desirable

  • Use of Access databases
  • Understanding of Service Policies and Procedures
  • Knowledge of staff rostering
  • Knowledge of "Caldecott"
  • Experience of working with GRS Rostering System

  Person Specification

  Skills

  Essential

  • Proficient in word processing / computer skills.
  • Well developed communication skills
  • Ability to work on own initiative
  • Prioritise a busy workload under pressure to meet demanding deadlines
  • Numerate and accurate
  • Excellent organisational qualities

  Qualifications

  Essential

  • Educated to GCSE/'0' Level standards in 5 subjects including English / Maths and valid experience in an administrative environment

  Desirable

  • Working towards NVQ 3 in Business administration

  Knowledge

  Essential

  • Computer literate with an excellent understanding and skills in using spreadsheets (Microsoft Excel), Microsoft Word, PowerPoint and Outlook diary management.
  • Knowledge of "Data Protection Act"

  Desirable

  • Use of Access databases
  • Understanding of Service Policies and Procedures
  • Knowledge of staff rostering
  • Knowledge of "Caldecott"
  • Experience of working with GRS Rostering System

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  North West Ambulance Service NHS Trust

  Address

  10 200 Wallasey PES

  The Wirral

  CH44 5TH

  
  

  Employer's website

  https://www.nwas.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  North West Ambulance Service NHS Trust

  Address

  10 200 Wallasey PES

  The Wirral

  CH44 5TH

  
  

  Employer's website

  https://www.nwas.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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