• Job Description

  Req#: REQ10296709

  Our Brand Promise:

  At Four Seasons, life is richer when we truly connect to the people and world around us. Whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime.

  Our Promise to You:

  To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture.

  What Makes Us Unique:

  Four Seasons Hotel Westlake Village is a Southern California oasis, set between the bustle of Los Angeles and Santa Barbara’s wine country, just north of Malibu’s famed beaches. It’s here where recreation, rolling hills, and southern California’s best climate meet a wealth of resort-style amenities, recreation, wellness, and culinary experiences to relax, reconnect, recharge and renew.

  What We Expect:

  Four Seasons Hotel Westlake Village is looking for a Group Sales Manager to join our team! A Group Sales Manager is responsible to promote and confirm business for group market in defined geographic region and/or key accounts to ensure quotas and sales goals are met. The Sales Manager generates hotel awareness through direct phone sales, direct sales calls, tradeshows, and networking.

  Job duties include but are not limited to:

  • 5+ years' experience in the same or similar role within the hotel/travel industry preferably within a luxury brand

  • Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and ideally Salesforce / Golden Sales & Catering

  • High degree of independent judgment, entrepreneurial thought, and discretion on decision making

  • Able to multitask and prioritize workload and projects simultaneously and efficiently in a fast paced environment

  • Able to travel for periodic sales trips, events, and trade shows

  • Strong leadership, time management, administrative, and interpersonal skills

  • Ability to prioritize and adapt to the changing needs of the sales operation, and can evidence having a solid work ethic, good business acumen and a passion for service

  • Seeking an individual with a proven sales performance record, including developing new clients who offer repeat and/or one-time accounts for property.

  • The ideal applicant would have a strong knowledge of the complexities of selling and competing with other Southern California hotels and resorts

  Ideal Candidate Will Have:

  • Responsible for promoting and securing group business based on defined geographic regions and/or key accounts

  • Travel while conducting sales trips, attend Four Seasons corporate events, participate in tradeshows

  • Create and maintain meaningful relationships within the designated markets for all relevant clients

  • Develop individual accounts using information provided by sources such as, but not limited to, the Worldwide Sales Office, Strategic Partner Program, industry contacts, and market intelligence

  • Conduct webinars and sales presentations to solicit new and existing accounts to generate revenues and strengthen relationships

  • Conduct site inspection tours of property to meeting planners and other potential customers while informing of all hotel services available; entertain customers on property during site inspections, pre-planning trips, and program operation when appropriate

  • Communicate group details and work closely with Conference Services and operational departments to setup hotel for successful program operation and execution

  • Negotiate contract specifics to achieve maximum profitability and hotel interests while satisfying customer needs

  • Conduct all sales related interactions with the highest level of professionalism while maintaining specified Four Seasons standard

  The Location For This Position Is:

  Westlake Village / Los Angeles Area, CA

  Position is on property with flexibility for remote days weekly - must be able to drive to the hotel when needed.

  About Four Seasons Hotel Westlake Village:

  As one of LA’s best destinations, Four Seasons Hotel Westlake Village is a Southern California oasis, set between the bustle of Los Angeles and Santa Barbara’s wine country, just North of Malibu’s famous beaches. It is here that recreation, rolling hills, sandy beaches and Southern California’s best climate meet a wealth of activities, wellness, and culinary experiences to relax, reconnect, renew and recharge. Home to the Center for Health & Wellbeing, a one-of-a-kind luxury destination for wellness, featuring a 40,000 square foot Spa – the largest in the Four Seasons collection. The hotel boasts five restaurant outlets and three swimming pools. Sitting on 11 acres of open space, the hotel features over 170,000 square feet of indoor and outdoor function space allowing for multiple exclusive gathering spaces for meetings and incentives with limitless leisure options in and around our SoCal destination!

  Learn more about Four Seasons Hotel Westlake Village:

  Hotel Site: www.fourseasons.com/westlakevillage

  Instagram: @fswestlake

  We Offer:

  • Salary Range: $90,000 - $97,000

  • Medical / Dental / Vision Insurance

  • 401K Retirement savings plan

  • Employee Assistance Program

  • Investment in your Wellbeing

  • Free meals and on-site parking

  • Training programs, tuition reimbursement

  • Growth & Development opportunities

  Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

  Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

• About the company

  Times change, but our dedication to perfecting the travel experience never will. Our highly personalised 24-hour service, combined with authentic, elegant surroundings of the highest quality, embodies a home away from home for those who know and appreciate the best. As the company has grown from one hotel to 115+ in 45+ countries, our deeply instilled culture, personified by our employees, continues to get stronger. Over 60 years, our people have built an unrivalled depth of reliability, trust and connection with our guests – a connection we will steadfastly uphold, now and always.

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