Omni Hotels & Resorts
Guest & Member Care Specialist - Work from Home or In the Omaha Office - Full Time
Pay$16.75 / hour
LocationOmaha/Nebraska
Employment typeOther
This job is now closed
Job Description
- Req#: 110926
Employer Industry: Luxury Hospitality
Why Consider this Job Opportunity:
- Salary up to $16.75 hourly
- Opportunity for career advancement and growth within the organization
- Work remotely or in the Omaha office
- Medical, Dental, and Vision Insurance
- 401K and Full-Time position
- Paid Training and Employee Discounts at Omni properties
What to Expect (Job Responsibilities):
- Respond effectively to all inquiries and own customer issues from start to finish
- Display a pleasant and courteous attitude towards customers and associates
- Perform operating functions of telephone and computer systems to respond to inquiries
- Verify and understand company policies and procedures
- Accurate documentation of customer contacts and issue resolution
What is Required (Qualifications):
- Computer proficiency in Excel, Word, Teams, and other Microsoft products
- Ability to learn and work in department operating systems including Oracle products
- Effective communication skills in English, both oral and written
- Basic math skills and sound judgment to provide resolution
- High School diploma
How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in customer service in the hospitality industry
#LuxuryHospitality #CustomerService #CareerGrowth #RemoteWork #EmployeeBenefits
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Omni Hotels & Resorts is an American privately held, international luxury hotel company based in Dallas, Texas.