Omni Hotels & Resorts
Guest & Member Care Specialist - Work from Home or In the Omaha Office - Full Time
Pay$16.75 / hour
LocationOmaha/Nebraska
Employment typeOther
This job is now closed
Job Description
- Req#: 111257
Employer Industry: Hospitality
Why Consider this Job Opportunity:
- Work from home or in the office
- $16.75 hourly wage
- Medical, Dental, and Vision Insurance
- 401K
- Full-Time position
- Paid Training
What to Expect (Job Responsibilities):
- Respond effectively to all inquiries and own customer issues from start to finish
- Display a pleasant and courteous attitude towards customers and colleagues
- Utilize telephone and computer systems to respond to inquiries via phone, email, and online
- Verify and understand company policies and procedures
- Accurately document customer contacts and resolutions
What is Required (Qualifications):
- Computer proficiency in Excel, Word, Teams, and other Microsoft products
- Ability to effectively communicate in English, both orally and in writing
- Basic math skills for calculations
- Sound judgment and quick issue resolution abilities
- High school diploma required
How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in customer service or hospitality industry
#HospitalityIndustry #CustomerService #CareerDevelopment #RemoteWorkOpportunity #EmployeeBenefits
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Omni Hotels & Resorts is an American privately held, international luxury hotel company based in Dallas, Texas.