• Job Description

  Req#: 175867

  Job Details

  Job Location: Son Shine Inn - Seattle, WA

  Position Type: Full Time

  Education Level: 4 Year Degree

  Salary Range: $29.78 - $41.69 Hourly

  Travel Percentage: Negligible

  Job Category: Nonprofit - Social Services

  As a Guest Care Manager, you will be responsible for managing the case management, recovery and working collaboratively across programs to ensure continuity of care. In addition, this position will ensure our guests have an established care plan and goals for recovery and timely placement with the care team.

  Schedule: Monday - Friday, 8:00 am to 5:00 pm.

  Target starting Pay: $34.54

  How you will serve

  • Due to the sensitive nature of this role, only males applicants will be considered.
  • Administer, monitor, and develop programs under the Guest Care purview: Case management, Recovery Case Manager.
  • Work closely with the Senior and Assistant Directors to establish and implement goals for the program ministry.
  • Work collaboratively across disciplines to identify individual needs to be addressed to facilitate effective program planning.
  • Maintain and improve community contacts to ensure referrals to community providers and support networks.
  • Provide organizational, spiritual, and administrative leadership to all direct reports, including training, development, hiring, scheduling, goal setting/evaluations, and performance management (including corrective action).
  • Maintain accurate and confidential records, disclose limited guest information as required by outside entities.
  • Be an informed advocate in the area of homelessness, addiction, and domestic violence.
  • Prepare monthly statistical and narrative reports as required.
  • Produce and distribute schedules, maintain accurate and timely records, and ensure that all guests are logged into Clarity upon arrival at the Mission.
  • Assure the administration of urine tests and breathalyzers to program.
  • A sound understanding of trauma-informed care.
  • Attend and participate in Mission and departmental meetings and training.
  • Participate in supervision, consultation, and training as appropriate for guest success.
  • Position-related duties as assigned by the supervisor.

  
  

  How you qualify

  • Acknowledge and sign the Mission's Statement of Faith (see below).
  • Bachelor’s degree in social, Behavioral Sciences, or a related field required. A combination of education and seven years of relatable experience may be substituted for a degree.
  • 3 - 5 years of experience as a Case Manager or a related role in a recovery program required.
  • Two years of previous supervisory experience required.
  • Proficient in working in a CRM system (Clarity is highly preferred)
  • Proficiency with Microsoft Office Suite.

  How we support each other

  • Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him.
  • Faithfully upholds The Mission and your team in prayer.
  • Participates in team devotions as schedule permits.
  • Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations.
  • Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors.

  Benefits

  All regular full-time employees, you are eligible to participate in our generous benefits package:

  • Medical / Vision with generous dependent coverage
  • Dental - 100% company paid
  • Long-Term Disability 100% company paid
  • Basic Life Plan 100% company paid
  • Voluntary Products (Aflac and Guardian)
  • EAP and 24/7 Virtual Mental Health 100% company paid
  • 4 weeks of paid vacation (prorated based on hire date)
  • 11 paid holidays + 1 Floating Holiday
  • Personal Day and Birthday holiday
  • Retirement benefits w/ company match
  • Continuing Education Reimbursement Program

  Work Environment

  While performing the duties of this job, the employee is frequently required to sit for extended periods of time in a temperature-controlled environment. Occasionally you will stand, balance, twist, stoop, kneel and reach with hands/arms. Occasionally lifts up to 20 pounds and walks using stairways to climb to multiple floors within the company. This job requires specific vision abilities, including close vision, color vision, distance vision, depth perception, and the ability to adjust focus.

  Statement of Faith

  1. We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21)
  2. We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2
  3. We believe in the deity and humanity of our Lord Jesus Christ:
     • His virgin birth (Luke 1:35, John 1:1-2, John 1:14)
     • His sinless life (Phil. 2:5-11)
     • His miracles (Matt. 4:23)
     • His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2)
     • His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5)
     • His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24)
     • His future return in power and glory (1 Thess. 4:16-18)
  4. We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17)
  5. We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1:21-22, Gal. 5:22-23)
  6. We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15)
  7. We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4)

  Mission Statement

  To bring the love of Jesus and hope for a new life to our homeless neighbors.

  Vision Statement

  To see every homeless neighbor - beloved, redeemed, restored.

  Pre-Employment

  This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.

• About the company

  Seattle dedicated to fighting against the crisis of homelessness. Together we can help, one person at a time. Donate to help people near you!

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