• Job Description

  Req#: 637165
  !*!
  All the benefits and perks you need for you and your family:
  · Benefits from Day One
  · Student Loan Repayment Program
  · Career Development
  · Whole Person Wellbeing Resources
  · Mental Health Resources and Support
  Our promise to you:
  Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
  Schedule: Part-Time
  Shift: Days
  Location: 7050 Gall Boulevard Zephyrhills, Florida 33541
  The community you’ll be caring for: AdventHealth Zephyrhills
  · First in Florida to earn Advanced Certification for Hip Replacement and Knee Replacement (Joint Commission)
  · Accredited Chest Pain Center with PCI (Society of Cardiovascular Patient Care)
  · Life style activities and community growth
  · Close proximity to many of Florida’s finest beaches
  · Access to arts, culture and music
  · Premium shopping outlets
  
  
  The role you’ll contribute:
  The Guest Services Concierge is one of the "first faces" at AdventHealth Zephyrhills and greatly contributes to the World Class Experience we are extending to our patients, visitors, leaders, and co-workers. Warmly greets and attends to guest needs. Understands and follows the organization's policies, procedures and security management guest check-in process. The team member is an independent worker, meeting the day-to-day needs of our guests. Participates in the department's performance improvement activities and maintains the flow of communication, and resources for the Guest Services department. Professionally handle stressful situations, while maintaining quality of work and excellent customer service. Review daily schedules and updates/reschedules any conflicts. Helps keep guest services areas clean and attractive, greeting and helping patients and visitors find their way. Keeps guests/patients informed. Familiar with hospital services, people, locations and community in order to provide accurate assistance to guests/patients. Physic
  The value you’ll bring to the team:
  · Act has the designated greeter at for the lobby entrance and provide superb service to every guest.
  · Build a lasting relationship with vendors that will provide services to our guests.
  · Facilitate the guest check-in process utilizing security management standard operating procedure to ensure all guests are appropriately identified.
  · Warmly greets all guests on the premises and provide accurate direction for patients and visitors. Use eye contact and appropriate gestures to show genuine care and concern.
  · Exemplifies World Class Service by being attentive and responsive to our guest requests and creates an experience that will always be remembered.
  !*!
  The expertise and experiences you’ll need to succeed:
  · High School Diploma or GED
  KNOWLEDGE AND EXPERIENCE PREFERRED:
  · Communicate professionally and effectively in English, both verbally and in writing (preferred)
  · Ability to speak and read (English/Spanish) (Preferred)
  
  ADVENTHEALTH ZEPHYRHILLS (ZH01000000)
  7050 GALL BLVD
  Zephyrhills, 33541
  
  

• About the company

  AdventHealth is a Seventh-day Adventist non-profit health care system headquartered in Altamonte Springs, Florida, that operates facilities in 9 states across the United States.

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