• Job Description

  Req#: GUEST015941

  Responsibilities

  • Greet guests warmly and complete check-in and check-out procedures efficiently

  • Answer guest questions, offer local recommendations, and assist with reservations

  • Respond to guest concerns with patience, problem-solving, and a positive attitude

  • Process payments and manage accurate daily records and reports

  • Handle incoming calls, messages, and special requests

  • Coordinate with housekeeping and maintenance to ensure guest satisfaction

  • Keep the front desk, lobby, and adjacent areas clean and well-stocked

  • Assist with food, beverage, or retail items sold at the front desk as needed

  • Follow all Hilton brand service standards, safety protocols, and front desk procedures

  Qualifications

  • High school diploma or equivalent required

  • Previous hotel, front desk, or customer service experience preferred

  • Comfortable using computers and hotel systems (training provided)

  • Able to remain on your feet for extended periods and multitask in a fast-paced environment

  • Friendly, reliable, and team-focused with strong communication skills

  • Must be available to work weekends and holidays

  Benefits

  • Competitive hourly pay

  • Hilton travel perks and recognition programs

  • Ongoing training and development

  • Supportive, people-first work culture

  Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

Notice