U.S Air Force

GUEST SERVICES REPRESENTIVE


Pay$15.50 / hour
LocationHurlburt Field/Florida
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: 836807700

      About the position: This position will be assigned to the Commando Inn Lodging and is a Regular position with guaranteed hours. You are also eligible for NAF benefits such as:
      • Health/Dental/Vision Insurance
      • Life Insurance
      • 401k with Employer Matching Contribution
      • AFNAF Retirement Plan
      • Paid Time Off and Paid Sick Leave
      • Paid Federal Holidays
      • Tuition Assistance

      Duties


      Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed. Ensures that only authorized patrons use government-sponsored quarters. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guests checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list. Maintains and sells sundry sales items to patrons. Maintains a professional appearance and demeanor at all times. Ensures required information is received from guest and entered into guest folio. Prints backup reports from property management system. Ensures housekeeping status of rooms is updated. Records and notifies appropriate person/organization of maintenance problems reported by guests. Ensure front desk area and lobby remains clean. Process Night Audit procedures and close credit card machines nightly. Maintains the lost and found program. Ensures that customer service is the first priority. Performs other related duties as assigned.If interested in applying for this position you may preview the online application:


      Requirements


      • This position requires the incumbent to complete a background investigation with favorable results.
      • This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.
      • Must meet state and legal age requirements for sale of alcoholic beverages. Florida requires applicants to be 18 years of age at the close of this announcement.
      • Must be able to read, write and speak English.

      Qualifications


      Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 05/18/2025

      Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
      In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

      Qualifying Experience: Applicant must have experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service. Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers. Must be able to read, speak, and write English. Must meet state and legal age requirement for sale of alcoholic beverages. Must be able to satisfactorily complete a National Agency Check with Inquiries (NACI). Must be able to work days, nights, weekends and holidays.
  • About the company

      The United States Department of the Air Force is one of the three military departments within the Department of Defense of the United States of America. The Department of the Air Force was formed on September 18, 1947, per the National Security Act of 1947 and it is the military department the United States Air Force and the United States Space Force are organized within.

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