• Job Description

  Req#: REF60819I

  Company Description

  HYDE Johannesburg Rosebank is a unique opportunity to experience a one-of-a-kind lifestyle hotel brand.

  The hotel is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 131 rooms with natural textures and artisan touches.

  The hotel boasts a range of luxurious rooms each meticulously designed to provide the utmost comfort and style.

  Job Description

  General Responsibilities

  • Ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced/refurbished as required
  • Perform preventative maintenance, installations, repairs and troubleshooting on refrigeration and electrical systems and general facilities
  • Perform rotation cleaning duties as required
  • Report any accident, or damage to equipment immediately
  • Ensure that the facilities and equipment are continuously in good repair and safe for human use
  • Responding to breakdowns timeously

  Customer Specific Responsibilities

  • Ensure guest satisfaction by performing such duties as attending to their requests and inquiries courteously and efficiently
  • Ensure that all logistics duties are performed and completed with minimal interruption and inconvenience to guests, and the service operation
  • If spoken to acknowledge guests using the appropriate levels of discretion and the correct forms of address
  • Report or hand in any property belonging to the guest left lying open in the room
  • Ensures that areas where jobs are undertaken are left properly clean and ready for use
  • Always display a polite and gracious manner.

  Quality Specific Responsibilities

  • Comply with and apply all relevant quality standards, policies, processes, rules and procedures
  • Follow the established sequences of logistics service, adjusting for the needs of operations
  • Complete any paperwork required as part of the job
  • Notice and communicate to management opportunities to further improve quality standards
  • Contribute to the implementation of on-going and continuous improvements

  Facilities

  • Maintain any storage facilities to ensure they are clean and tidy
  • Be aware and familiar with operating procedures for all departmental machines, equipment and tools

  Qualifications

  Knowledge and Experience

  • Qualified Electrical / Mechanic or Plumber with recognised Trade Test
  • Experienced in advanced facilities and equipment maintenance practices
  • Ability to effectively communicate with others in English
  • Intermediate level equipment and facilities maintenance knowledge and application thereof through duties
  • Displays a sense of urgency and dedication to meeting the needs and wishes of others
  • Dedicated to achieving high standards by working with others in a friendly and professional manner
  • Ability to work effectively and safely when under pressure and when placed with demands

  Additional Information

  What awaits you...

  • The opportunity to join an international and innovative and fast-growing group.
  • The ability to challenge the norm and work in an environment that is both creative and rewarding.
  • Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
  • A competitive package and plenty of development opportunities.

• About the company

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