About the Role

Reporting into the Chief Financial Officer and leading a team of ~300 people, the Head of Commercial Excellence is responsible for:

• Setting the direction and approach for activities that support and drive our go to market operations, including: GTM (sales, partner, and customer success) operations, sales enablement and go-to-market analytics and systems
• Providing strategic and data-driven recommendations on how to enable TR (segments, sales teams, partner support teams) to better serve our customers
• Managing TR-wide processes and providing data and insights on activities such as pipeline management, forecasting and territory performance

Key Responsibilities

• Serve in a leadership role for GTM initiatives: Channel Optimization, Modernize Salesforce and Commercial Simplification
• Provide segment leadership, best-in-class sales support to all of our customer segments and sub-segments across regions
• Provide our sales community, from managers to individual sales representatives, with training and development programs to help them over-deliver on their targets
• Serve as a change agent to help build advanced analytics into TR’s DNA by delivering on analytics for market opportunity, salesforce effectiveness, customer retention and entire customer lifecycle
• Ensure world-class decision support through data analytics and business insights
• Ensure a degree of standardization in sales and commercial practices across all segments and regions, while providing services that are sufficiently tailored to specific business needs
• Deliver services to the organization in a best-in-class and cost-effective way by transforming and simplifying the CE operating model

Key Deliverables/Success Metrics

• GTM deliverables met as committed and planned
• Sufficient transparency into the sales pipeline to enable improved financial forecasting
• Day-to-day support to all of our customer segments and sub-segments across regions
• Data and analytics-based insights to enable our go-to-market units, including recommended use cases and translation into business actions
• Provide world class decision support to the segments through data analytics and business insights
• Salesforce equipped with the right skills and enablement to drive sales team success
• Commercial Excellence operating model deliverables met as committed and planned

Location

The preferred locations for this role are Toronto, New York, Minneapolis or Zug, Switzerland. The successful candidate will work in a hybrid environment, spending 3 days a week in office.

Candidate Profile

You are a fit for the role of Head of Commercial Excellence if you possess the following:

• A strong track record of successful go-to-market/B2B sales experience, ideally including both frontline and sales leadership experience, within a leading SaaS business that provides multi-product solutions to corporate and mid-market clients
• Ability to lead and navigate through significant change
• Ability to lead a large, high-performing team and to develop future leaders
• Ability to empathize and build trust with leaders at the segment and sub-segment level
• Ability to work cross-functionally and navigate differing views about how best to reach a common goal
• Ability to lead large-scale and highly visible projects and programs

What’s in it for You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
• Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

#LI-PFF

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The location(s) for this role include one or more of the following metro locations: Los Angeles, New York City, San Francisco, Washington, DC. The base compensation range for the role in any of those locations is $244,000 - $366,000. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com .