About LegalZoom

We're here to make legal help accessible to all. LegalZoom transformed the legal industry with the launch of our online services and groundbreaking technology in 2001. Since then, millions of customers have counted on us to officially start and run businesses, protect brands and intellectual property, and look after loved ones through wills and trusts.

As the industry leader for over 20 years, innovation remains at the center of all we do. We're creative thinkers and problem solvers with a passion for building legal and tax products that make a positive impact on the world, and we're always looking for exceptional people to push us further.

With us, you'll do work that's as rewarding as it is challenging with a team where every voice matters and diversity, equality, and inclusion are truly embraced. Together, we'll continue to democratize the law and make a real difference in the lives of millions.

Remote-first

Since March 2020, our Zoomers have worked remotely and reported an overall better work-life balance with more time for family and personal wellness.

At the end of 2021, LegalZoom made the official commitment to being a remote-first company. Remote-first means that there is no expectation that Zoomers come into an office for a fixed number of days outside of those employees identified as essential onsite workers. While we remain a remote-first culture, our local offices have evolved as collaboration spaces for Zoomers to meet and engage in person.

This position will be (remote first but need to sit in SF Bay Area and, LA Metro office location/s) .

Overview

We are seeking an experienced and innovative Head of Communications, a highly visible and cross-functional role in the LegalZoom Marketing organization, to build a world-class team and develop a communications strategy that establishes LegalZoom as a champion of, and authority on small businesses, elevating the stories of the millions of entrepreneurs who use LegalZoom

• Lead LegalZoom’s communications team, scaling the company’s corporate, product, and internal communications functions
• Work closely with LegalZoom’s CEO and senior executives across Marketing, Product, People, and other teams to set our communications objectives, define and shape the company’s core narratives, and tell stories that advance top-level company goals
• Work with media to drive mainstream awareness of important business and product milestones, our mission and brand, small business success stories, and other work that advances our reputation among key audiences in business, technology, etc.
• Develop internal communications plans and strategies that build trust and alignment on company culture, values, vision, and LegalZoom’s business goals
• Manage our quarterly earnings process in partnership with our investor relations and finance teams
• Build the overall external platform strategy that utilizes our data and our leadership team, elevating LegalZoom as a key, authoritative voice on topics related to entrepreneurship and small businesses
• Partner with Marketing on creation and promotion of initiatives that bring to life our brand promise and advance our platform

• 15+ years of experience, predominantly in leading in-house communications teams
• Expertise in (1) earned media and program strategy, as well as the expanding nature of communications work – from thought leadership to social media, paid placements, and other brand visibility programs; (2) supporting C-suite executives’ internal communications needs at a scaled company
• A track record of building consensus across teams and generating the support of leadership on critical company initiatives and cross-functional projects
• Proven experience working with media, with longstanding, productive relationships with national business, technology, consumer, local, and vertical press
• Curiosity and a command of data and how it can be used to uncover insights that advance company narratives
• Excellent writing and editing skills and an ability to communicate creatively and succinctly
• Passion for entrepreneurship and helping small businesses

LegalZoom is a remote-first company and the national range for this role is $140K to $240K. Actual compensation offered will depend on several factors including but not limited to: geographic location, work experience, education, skill level, and/or other business and organizational needs. In addition, an annual bonus, incentive bonus and/or restricted stock units may be provided as part of the compensation package. You will also receive a full range of medical, financial, and other benefits as seen below.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short-Term/Long-Term Disability Insurance
• Plus other wellness benefits to include:
  • Fertility
  • Mental Health
  • One Medical
  • Fringe lifestyle benefits up to $250

Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.