• Job Description

  Req#: R0060559

  We connect people and build communities to create economic opportunity for all.

  At eBay, we create pathways to connect millions of sellers and buyers in more than 190 markets around the world. Our technology empowers our customers, providing everyone the opportunity to grow and thrive — no matter who they are or where they are in the world. And the ripple effect of our work creates waves of change for our customers, our company, our communities and our planet.

  We are reinventing the future of ecommerce for enthusiasts — only at eBay. Looking for a purpose-driven company that puts the customer at the heart of everything? A culture that encourages people to think big and be curious, to act with urgency and integrity and to be fearlessly inclusive? That’s who we are. For more information, visit www.ebayinc.com.

  The Role

  We’re looking for a creative and connected Head of Communications for 12 months parental cover. You will join our award-winning in-house eBay UK Communications department to lead a team of dedicated PR professionals and agency partners to drive proactive storytelling and campaign development that will generate lots of buzz across key cultural moments and our enthusiast categories. You will also sit on the eBay UK management team, where you will play a role in shaping and influencing the UK business.

  You will partner with cross-functional collaborators across our matrixed organisation to create and drive strategies for all regional initiatives and category priorities, focusing and completing earned channels. This high visibility role is crucial to eBay's success and involves working closely with partners across Brand, Social, Global VPs, Category Trading, Customer Insights, Product, Design & Selling organisations. Given the multi-dimensional nature of the role, this leader should possess an obsession for the customer and a combination of skills across business strategy, partner success and collaboration.

  From pre-loved fashion, to luxury goods (watches, handbags, jewellery), sneakers, home & garden, refurbished tech and C2C selling, there are tonnes of opportunities to implement really interesting work..

  We are a passionate company that puts the customer at the heart of everything, and we celebrate a culture that encourages people to think big and be curious, to act with urgency and integrity and to be confidently inclusive. If this sounds up your street, we want to hear from you.

  About the team

  This role reports to the Senior Director of Communications and is part of the eBay Global Communications team. You will work as part of several cross-functional teams, especially closely with our brand, social and trading teams, and agency partners to deliver on earned media outcomes.

  The Responsibilities

  • Lead the communications strategy and budget and drive storytelling campaigns across a number of categories to continue to drive earned buzz and brand relevance for eBay - you will be responsible for developing highly integrated PR programmes which support eBay’s business objectives and trading verticals
  • Coach and develop talent across the team, providing comms counsel, building culture, setting goals, establishing standards, and achieving outcomes.
  • Be part of cross-functional working groups for category-specific go to market plans and deliver critical communications counsel to senior internal partners
  • Significantly elevate credentials in Ecommerce, Circular Economy and Sustainability
  • Works on problems that may have significant impact on business, success and/or address challenges that address future business challenges. Contributes and generates new ideas to support the overall area or business.
  • Rally behind and deliver on our global brand promise in everything you do: “We empower the world’s largest community of enthusiasts to do more of what they love.”
  • Be a thought-leader with finger on the pulse on the latest creative ways demonstrating social and influencers to reach our customers within an earned environment - be willing to challenge, test and learn
  • Manage multiple work-streams and agency teams
  • Develop and/or review media materials and foster strong media relationships

  Key skills/experience required:

  • Proven experience at leadership level working on recognised consumer brands in a fast-paced, PR environment, either agency or in-house (marketplace, lifestyle or retail experience preferred)
  • We’re looking for someone who is a nimble and creative storyteller, has a penchant for cross-team collaboration, a proactive and energetic posture, impeccable judgement and writing capabilities, acts with a sense of urgency and has the ability to weave seamlessly between fun consumer subject matters through to making sustainability topics easy for customers to understand
  • Understanding of the UK media landscape and established relationships - a natural flair for news and social trends coupled with excellent news and editorial judgement and an in-depth understanding of how the media operates
  • Ability to synthesise customer context, feasibility studies, data and financial implications into recommendations for comms strategy.
  • Validated ability to develop strategies, translate them into initiatives and supervise successful delivery.
  • Experienced in briefing senior spokespeople, drafting media q&as, statements and releases
  • Strong interpersonal skills, both written and verbal. Capable of influence at all levels - able to build strong relationships across wide range of partners
  • Great teammate, Self starter with a drive for being proactive, focused and results driven, quick, confident, yet considered decision-making
  • Demonstrated leadership experience driving complex, cross-functional initiatives.
  • Ability to juggle, prioritise and meet deadlines in a rapidly changing environment.

  Comfortable with...

  • End to end communications - consumer & corporate storytelling
  • Comms & social first activations
  • Leading a large budget
  • Working with a roster of agencies

  Thrives in environments which are...

  • Fast paced and ambiguous
  • Highly collaborative
  • Values driven
  • Finance and data driven

  Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

  Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

  #LI-GF1

  eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.

  Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

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• About the company

  9260 eBay Inc. is an American multinational e-commerce corporation based in San Jose, California, that facilitates consumer-to-consumer and business-to-consumer sales through its website.

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