Head of Finance Operations

Salary between £100,000 - £125,000

We are currently recruiting for a Head of Finance Operations, to be a part of our Finance and Investments Operations function and to provide outstanding operational delivery through Accounts Payable, Treasury and Collections (APT&C) for the Aviva Group. We are flexible on location but the role requires travel to our Norwich office.

If you are seeking a new meaningful role with the prospects to truly improve your potential, we would love to hear from you! This role will provide you with the chance to define and implement changes, as you will look after the management, control, and optimisation of all monies in and out processes through good discipline, efficient process and forward-thinking technology for all markets (UK General Insurance, Life, Health etc, Group, Ireland General Insurance and Life, Aviva Investors and Canada).

It’s an extraordinary time to join us, we are making very positive changes across the business and due to the team being a shared service, you will be involved with all the changes that goes on in the business.

A bit about the job:

As the Head of Finance Operations, you will lead and develop an impactful Shared Service Centre for Accounts Payable, Collections, Banking and Payments to internal Aviva Stakeholders. You will lead a large team of c. 45 onshore FTE across the global finance function and their associated budgets, with management oversight for offshore resource (c. 240).

Development and continuous improvement of operational/financial control oversight aligned to the target operating model for your team and material outsource providers, will be required in the role along with being accountable for ensuring effective business continuity plans are in place to support an operationally critical department. You will look after the personal expense policy and ensuring this is adhered to, deliver outstanding change to the operations area and take operational ownership of related data repositories and other relevant operational systems on behalf of Finance.

Skills and experience we’re looking for:

• Experience with operating in a regulatory and commercial environment – Insurance or Financial Services is highly desirable

• Strong financial acumen, commercial awareness, analytical skills and the ability to lead both complexity and volume of demand

• Change management consulting skills - experience with/heavily involved with high-level process change

• Exceptional leadership, combined with highly tuned interpersonal, influencing and communication skills

• Excellent stakeholder leadership skills both internally and externally; senior level influencing, relationship management and consulting

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Salary between £100,000 - £125,000 (depending on location, skills, experience, and qualifications)

• Bonus opportunity - 25% of annual salary Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Lacey Lane Mckoy a call on 07385425912 or send an email to lacey.lane-mckoy@aviva.com