• Job Description

  Req#: 202302890

  The Role

  WTW International are looking to recruit an individual to lead the development and ongoing management of our small, medium enterprise (SME) business. With the ongoing digitisation of the SME insurance market, we are looking for a market figure to join our team to lead the development, management and growth of our digital distribution solution within this segment.

  The successful candidate will work alongside our central and regional teams to design, implement and launch an integrated solution and brand to create a new distribution channel through which they will grow WTW’s SME portfolio.

  Our business is truly international, and the successful candidate is expected to engage with clients and colleagues on a global basis.

  • Lead a multidisciplinary team across relevant workstreams; technology development, operations, brand and marketing, change management and our regulatory and compliance obligations as we scale
  • Lead the delivery and launch of an integrated digital distribution platform which has applicability across all International regions
  • Work alongside our regional teams to develop client focused products for distribution through the platform and support the regional growth strategies
  • Create and shape a multi-year digitally focused strategy for the SME segment. Ensure it is fit for purpose and appropriate for all International regions
  • Oversight of, and responsibility for SME revenue/P&L plans in line with International strategies
  • Drive International revenue and operating income growth
  • Oversee and ensure client risks are placed effectively, for the best interest of the client and compliant with WTW policies and standards
  • Collaborate with colleagues across the enterprise to ensure that we develop a compelling proposition which leverages the whole of WTW
  • Proactively identify opportunities for continuous improvement in the delivery of service to clients, keeping the user experience at the forefront of the business, to build WTW’s position as the go-to solution in this space
  • Be an advocate for our overall business, presenting at industry events, to clients and to our colleagues globally

  Qualifications

  The Requirements

  • Have significant experience of leading insurance digital transformation programmes
  • Have excellent leadership skills, with a proven track record of building successful commercial businesses; of developing people; and of instilling high standards of ethical behaviour
  • High levels of business and financial acumen with an understanding of company strategy and change management
  • Demonstrate the capability for original thought, innovation and continuous improvement
  • Demonstrate the ability to oversee the delivery of complex and multi-stakeholder projects from first idea through to completion and implementation
  • Demonstrate the ability to manage conflict and challenging relationships
  • Demonstrate strategic vision
  • Demonstrate a strong history of delivery
  • Be collaborative and good at working with multiple stakeholders
  • Be client focused

  At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

• About the company

  Willis Towers Watson Public Limited Company is an Anglo-American, Irish domiciled global multinational risk management, insurance brokerage and advisory company.

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