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Job Description Summary

Job Description

JOB TITLE: Head of Jaguar Land Rover Financial Services

SALARY: £99,935 - £117,570 (National)

LOCATION(S): Flexible

HOURS: Full time

WORKING PATTERN: Our work style is hybrid which involves spending at least two days per week, or 40% of our time, at one of our office sites (namely Cardiff, Birmingham, Manchester, or London), with regular travel to the others.

About this opportunity

Motivated by the opportunity to be part of something truly exciting? Then this high profile role could be for you!

Jaguar Land Rover (JLR) is Lloyds Banking Group’s single largest corporate client and the largest, most valuable partnership for our Transport business. Our comprehensive Financial Services relationship with JLR provides fully branded vehicle funding options, sold via retailers or on-line; Funding services for JLR’s own Employee Management Car Scheme and wholesale stock financing for the JLR retailer network.

In this leadership role, you'll be responsible for the successful Financial Services partnership with JLR. Our joint sustainability objectives are important to the partnership through supporting JLR’s EV transition. You'll also take the lead on:

• Successful delivery of JLR Financial Services into an Agency model, including associated transformation and contractual developments.

• P&L accountability, end-to-end business performance, contractual partnership commitments and strategic development.

• Building strong relationships and collaborating with JLR, the Retailer network and internally with key LBG partners will be important.

• Delivering key objectives focused on developing a strong team to achieve targeted goals for new business volumes, margin management, renewals, finance penetration and cost levels whilst ensuring effective management of risk.

Day-to-day you'll work with senior colleagues across LBG and JLR to develop and implement strategic delivery plans. Exhibiting a growth mindset, you'll lead, motivate and empower a team of customer facing colleagues who interact with retailers, customers, and team members at all levels. And of course, you'll maintain your in-depth knowledge of the external automotive market, competitor activity and regulations to maximise partnership opportunities.

As a visible leader, you'll build an inclusive, collaborative team culture, ensuring every colleague can be at their best to deliver our focus, grow and change strategy alongside partnership goals. And you'll maximise individual performance levels of team members through appropriate direction, training and development.

About us

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

What you’ll need:

• Strong knowledge and practical experience of how an OEM operates, including experience of retailer operations and retention initiatives.

• A background in complex commercial deal structuring, including negotiating with motor dealer networks

• An established career tenure within the motor finance Industry, which has provided you with a strong knowledge of industry and competitor insight, effective industry networks, and relevant knowledge of key legal, regulatory, and statutory requirements.

• Strong commercial competence, with a proven track record of shaping and driving all elements of a Profit & Loss / budget through margin and volume management and interrogation of other critical metrics; balancing the need of the customer with the need of the business.

• Adept at building and developing deep positive relationships and accustomed to influencing and negotiating at multiple levels, including with senior and executive partners.

• Leadership capabilities which include empowering and developing team members to support their individual development and to ensure that their individual and collective performance meets the current and future needs.

We'll also be looking for you to demonstrate a real customer centric approach, with the ability to anticipate and identify customer needs and translate them into broader proposition requirements. An innovative thinker, you can motivate change agendas and lead successful implementation of small and large change initiatives. And with well-developed problem solving, data and analytical skills, you're adept at quickly assimilating and interrogating data, to inform solutions and decision making.

And any experience of these would be really useful:

• Project Management Experience – ability to design, build and lead projects through to completion, engage key collaborators to deliver results in a cost effective and timely fashion.

• OEM Financial Services experience is preferable.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual bonus award, subject to Group performance

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Ready to start growing with purpose? Apply today.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.