• Job Description

  Req#: 234229

  Division/Dept: Transformation

  Location: Home / Store Support Centre. There will be a requirement for travel to various locations to enable the deliverables.

  Reporting to: Director of Logistics and Fulfilment Operations

  In a nutshell: The Head of Logistics Systems Delivery is accountable for the maintaining, improving and transforming all Logistics & Fulfilment systems over a 2+ year horizon. It will also support the development of the technology and digital roadmap aligning with the large-scale programmes. Successful delivery is encompassed by your ability to lead the process to ensure business requirements are collated and prioritised to ensure Technology build enables transformation. You have a strong relationship with the Technology and Transformation teams and hold them to account to milestones and detailed plans, and you lead the business testing teams to ensure changes work as required. As a leader, you will inspire and motivate a diverse team of colleagues, empowering the team to deliver the division’s ambitious Transformation Programme.

  What you need to do

  • Ensure all systems are configured and robust to optimise and delivery day to day operations, including ongoing upgrades/outages to upgrade and improve legacy infrastructure.
  • Accountable for identifying, mitigating and managing risks identified with Tech changes for large-scale programmes, e.g., LFC WMS roll-out & Integrated GM depot.
  • Ownership of key stakeholder relationships, playing role of ‘critical friend’ to address current issues with ways of working between divisions, creating aligned perspectives and building long term sustainable relationships that reduces complexity.
  • Lead the process to ensure business requirements are collated and prioritised to ensure Technology build what is required, and hold teams to account to milestones and delayed plans.
  • Lead the business testing teams to ensure changes work as required.
  • Responsible for embedding quality and continually work towards technical excellence and industry best practices.
  • Work with technology teams to turn roadmaps into business cases for delivery including collaborating on product selection and implementation plans.
  • Manage and maintain multiple plans, stakeholders and issue escalations whilst simultaneously leading and directing accountable change delivery teams.
  • Foster a culture of continuous improvement, shared learning and collaboration.
  • Coach and develop leadership skills, proactively identifying future talent. Work with Talent Partners to build robust succession plans, ensuring effective knowledge sharing is promoted.
  • Be visible to help to deliver a positive, inclusive culture where everyone can deliver to their full potential.
  • Live the Sainsbury’s Group values through proactively taking responsibility, owning any issues arising and following through to resolve them (within role remit). Recognise how individual responsibility impacts team delivery and inspire others to do the same.
  • Actively contribute within the direct and broader divisional leadership team and provide subject matter expertise where required.

  What you need to know and show

  • Excellent technical planning and delivery skills, with hands on experience of having led technical change at a senior level – essential.
  • Expert knowledge of Logistics Systems and technological advantages across the industry – essential.
  • Experience of integrating and co-ordinating a complex portfolio of Change programmes across a complex and multi-vendor technology landscape – essential.
  • Deep understanding of and passion for agile / product delivery approaches and their application in wider organisational context – essential.
  • Professionally qualified in Programme and Project Management and/or an industry recognised qualification.
  • In depth experience of managing stakeholder as the point of accountability, representing all aspects of the change during its lifecycle.
  • Excellent presentation skills both written and in person. Ability to distil complex messages into simple, clear, and insightful messaging, adapting communication from the shopfloor to boardroom.
  • Customer focused with evidence of driving improvement for the end customer experience.
  • Develop high impact and influence through the ability to build strong cross functional relationships.
  • Strong understanding of the operational impact of change, consistently walking in colleagues’ shoes.
  • Inspirational leadership, with the ability to engage and motivate colleagues at all levels.
  • Continuous curiosity and understanding of external insights, engaging with subject matter experts/external advisors to maximise knowledge and capability.
  • Commercial and financial acumen and awareness.
  • Significantly experienced at managing external third-party relationships with a full understanding of change contractual and commercial planning, and management.
  • Experienced at maintaining and representing change governance and delivery frameworks to project stakeholders both internally and with third parties.
  • Tenacity to find a way through barriers and work at pace.
  • A creative problem solver, coaching others to find solutions to problems from a variety of perspectives, anticipating and alerting before issues arise. Consistently strive to simplify complexity and continuously improve.
  • Able to organise, lead and motivate a team to achieve objectives and targets.

  What decisions I can make including budget

  • Agree technology roadmap for Logistics.
  • Matrix management of resources within Logistics & Fulfilment Operations to deliver projects.

  Qualifications

  We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

  Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 65% of salary, depending on how we perform (in cash and shares).

  Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. You'll also receive a company car cash allowance unless you are going to travel 10,000 business miles in your role, then you'll be able to choose a car. And if you ever need it there is also an employee assistance programme.

  Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

  Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).

  Responsibilities

  We’d all like amazing work to do, and real work/life balance. That’s waiting for you right here. Supply Chain and Logistics are the engine room for getting thousands of products from farms and factories, through the business and to our millions of customers every day. We plan around events from barbecue weekends to Sunday roasts, and who wants oven-ready cauliflower cheese to those who prefer to make it from scratch. Insight and data are everything. But so is judgement — if there’s an issue or ambiguity anywhere, we’re the first to spot it. There’s a big transformation going on. That calls for people who champion change, bring others with them, collaborate and communicate. Because those people can go a very long way.

• About the company

  Shop online at Sainsbury's for groceries, clothing, homewares, electricals, financial services and more. Together we’re helping everyone eat better.

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