• Job Description

  Req#: REF025055W

  Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

  When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

  Join Visa: A Network Working for Everyone.

  As a key member of the Merchant Sales & Acquiring team (MSA) team, the MSA Leader for the Central cluster will bring leadership, vision and creativity to expanding acceptance, growing usage, and partnering with merchants and acquirers to drive solutions across the Central cluster in Europe.

  This role will lead the MSA Central team in the cluster and define, own and drive high-profile, cross functional strategies and plans, and, working in tandem with internal partners, identify and cultivate merchant growth opportunities. The MSA Leader will engage with key priority merchants and develop / execute the merchant business plans with the SVP – Head of MSA and Regional Managing Director for the Central cluster in order to deliver sustainable revenue growth and maximize growth trajectories.

  KEY RESPONSIBILITIES

  ▪ Partner with merchants and acquirers – define strategy for and oversee development of strong merchant and acquiring client relationships.

  ▪ Build direct relationships with targeted merchants defined for dedicated account coverage to establish ‘Visa preference’. Identify and secure new business as a result.

  VISA

  ▪ Drive positive merchant and acquiring outcomes – establish fluency in all Visa merchant-facing solutions, consultatively identify and prioritize merchant and acquiring needs and crafting customized solutions that drive specific commercial metrics (e.g., merchant business growth, Visa growth) and increase merchant satisfaction with Visa products/ services.

  ▪ Optimize merchant investments – identify merchant opportunities that will jointly benefit merchants and Visa (driving sales of Visa core and digital products, develop appropriate business cases and forecasts, advocate for funding, identify and deploy Visa resources to address objectives, track our performance, and use learnings to inform future investment.

  ▪ Build and develop merchant & acquiring team – recruit, train, and lead a high-performing team that has a deep understanding of its merchants, acquirers and industries, delivers against Visa and client objectives and drives merchant satisfaction.

  ▪ Establish strong internal partnerships – partner with functions across Visa (e.g., sub-regional leadership, marketing, product development, etc.) to collaboratively define responsibilities for various merchant and acquiring outcomes.

  Candidate Profile

  The MSA Leader is responsible for advancing and driving Visa’s relationships with merchants and acquirers in Central Europe. He / she does so by partnering with the local stakeholders and business partners and by leveraging internal capabilities and offerings from across the Visa global platform.

  He / she will be experienced in financial services and have knowledge of, and expertise in, negotiating and winning strategic partnerships and alliances with business partners such as the merchant community.

  The successful candidate will understand what it means to run a startup within an established listed corporate, being both innovative and having a track record of expanding and enhancing business in payments or a similar technology-enabled / digital-first ecosystem.

  CRITICAL LEADERSHIP CAPABILITIES

  Driving Results

  By partnering with the relevant players in the region, the MSS Leader will be drive and develop Visa’s business. He / She:

  ▪ Acts to surpass goals, seizing opportunities to push the envelope.

  ▪ Sets continually higher goals that are ambitious but realistic for self and team, geared to organizational

  objectives.

  ▪ Focuses on new business opportunities that enable business development targets to be exceeded.

  Collaborating and Influencing

  Within a highly matrixed, collaborative global organization that is in the process of further integrating the European entity, he / she:

  ▪ Negotiates with a genuine give-and-take approach, where both act as true peers and decisions are shared.

  ▪ Shares information and fosters a collaborative approach across and within businesses, particularly with

  the relationship and risk management teams.

  ▪ Is sensitive to cultural differences and agendas and shows skills at conflict resolution and diplomacy and manages cross-cultural external relationships with clients, stakeholders, competitors and headquarters.

  ▪ Identifies opportunities to build relationships that will help others achieve their objectives and reaches out to those people or new people.

  This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

  15 years of experience in financial services and/or with merchants (payments, digital/mobile banking/consumer finance, retail, e-commerce, Travel)
  Experience in innovative and fast-moving consumer-facing industries where innovation such as digital/online platforms are an inherent strategic pillar of the growth business model.
  5 years of digital experience
  Broad experience of relevant products and technologies, particularly digital where the transaction, payment or interaction with the consumer is made through an online portal (mobile / app / e-commerce etc), and ideally, extensive knowledge of the issuing and acceptance business in order to navigate complex and dynamic infrastructure.
  Track record of building strategic alliances, partnerships, relationships from scratch and leveraging from an existing base
  ▪ Commercial understanding of the market in which this role will operate – commercially savvy with excellent commercial decision-making skills. Solid understanding of client and customer requirements.
  ▪ Excellent execution skills with the ability and agility to bring all of Visa’s capabilities together across the cluster.
  ▪ Experience of operating in a complex global matrix organisation with the ability to navigate Visa’s structure and partner with teams locally and internationally. Strong influencing skills with the ability to do and deliver through partnerships.
  ▪ Solutions orientated – ability to have an open and agile mind-set, bringing a level of versatility to find smart and scalable ways to drive growth. Entrepreneurial with a passion for innovation.
  Minimum degree level qualification, MBA preferred.
  Fluency in German and English. Additional languages an asset. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

• About the company

  Visa Inc. is an American multinational financial services corporation headquartered in Foster City, California, United States. It facilitates electronic funds transfers throughout the world, most commonly through Visa-branded credit cards, debit cards and prepaid cards.

Notice