Req#: 32439595012

Join to apply for the Head of Operations role at PIP Labs

Join to apply for the Head of Operations role at PIP Labs

About PIP Labs

PIP Labs is a research and engineering company building the future of decentralized technologies, blockchain infrastructure, and IP ownership. As a core contributor to the Story Protocol L1, we're developing cutting-edge tools that empower creators, developers, and communities to own and remix IP in radically new ways.

About PIP Labs

PIP Labs is a research and engineering company building the future of decentralized technologies, blockchain infrastructure, and IP ownership. As a core contributor to the Story Protocol L1, we're developing cutting-edge tools that empower creators, developers, and communities to own and remix IP in radically new ways.

As we scale, operational excellence is critical to our success. We're hiring a Head of Operations to build and maintain the systems that drive alignment, accountability, and velocity across the company.

The Role

At PIP Labs, operations is about enabling high-velocity execution without sacrificing transparency or structure.

You will diagnose operational friction, architect scalable systems, drive cross-team visibility, and allow our founders to focus on strategic growth by managing the complexity of scaling day-to-day operations.

This is a high-autonomy, high-impact role with significant leadership exposure and growth potential.

Responsibilities



• Own the design, tracking, and communication of company and team-level OKRs as the senior operational leader across the entire company
• Drive cross-team coordination and maintain visibility across all functions (engineering, marketing, finance, incubation)
• Identify and resolve operational bottlenecks proactively, treating the company as a product
• Design and implement new processes and workflows across the company where necessary, and remove processes where irrelevant
• Shield founders from day-to-day operational cadence while escalating relevant high-priority issues
• Surface risks and operational blockers via brief escalations or structured writeups, depending on severity
• Build a culture of transparency, accountability, and goal-driven execution
  
  

What Success Looks Like



• Clear visibility across the executive team on priorities and initiatives
• Company-wide goals aligned, actively tracked, and reinforced
• Teams understand how their daily work connects to broader objectives
• Operational workflows run smoothly with minimal intervention
• Cross-functional communication is seamless and efficient
• Founders are freed up to focus on high-leverage strategic initiatives
• Strong performance opens a path toward expanded leadership, including potential COO responsibilities
  
  

Requirements



• Extensive experience in operational leadership roles, ideally at scaling startups (10→100 or 50→200 employees)
• Strong background with OKRs, cross-functional project management, and organizational scaling
• Ability to independently design, optimize, and enforce operational systems
• Strong, confident decision-maker who thrives under ambiguity
• Excellent communication skills and comfort escalating appropriately based on issue severity
• Strong collaborator able to build rapport and deep and trusting relationships with execs across areas of the company
• Familiarity with decentralized technologies, blockchain, or crypto ecosystems is a plus but not required
  
  

Preferred Qualities



• Bias for action and clear, timely decision-making without need for day-to-day guidance
• Systems thinker who views operational processes as products to continuously improve
• High degree of autonomy and ability to reprioritize independently
• Experience handling operational health for fast-moving technical teams

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Blockchain Services

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