Sunbit
Head of Product- Customer Service
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Job Description
- Req#: BE.75C
Employer Industry: Financial Technology
Why consider this job opportunity:
- Salary up to $220,000 per year
- Competitive pay and stock options
- Unlimited PTO and comprehensive health insurance options
- Opportunity to lead a high-performing team and drive product innovation
- Join one of the fastest-growing startups recognized on prestigious industry lists
- Collaborative and mission-driven work environment
What to Expect (Job Responsibilities):
- Develop and execute the product vision, strategy, and roadmap for customer service products
- Lead, mentor, and inspire a team of product managers specializing in customer service applications
- Collaborate with cross-functional teams to ensure successful product development and go-to-market strategies
- Manage key product initiatives, overseeing the entire product lifecycle from discovery to launch
- Ensure compliance with relevant regulatory requirements within the fintech industry
What is Required (Qualifications):
- 8+ years of progressive product management experience, with at least 3 years in a leadership role
- Demonstrated experience in the fintech domain, particularly in payment processing and customer service operations
- Proven ability to lead and motivate high-performing product teams
- Hands-on experience in driving product development from conception to launch
- Bachelor's degree in a relevant field; MBA or advanced degree preferred
How to Stand Out (Preferred Qualifications):
- Experience working with offshore teams and distributed product development models
- Strong technical understanding with effective communication skills for engineering collaboration
- Comfort in fast-paced, ambiguous environments with a proactive problem-solving approach
#FinancialTechnology #ProductManagement #Leadership #CareerGrowth #InnovativeWorkplaceAbout the company
Hear the stories of customers and merchants Sunbit has helped with its pay-over-time technology for everyday needs.
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