• Job Description

  Req#: C9437-25-0535?language=en&page=51&sort=publicationDateDesc

  Job summary

  An exciting opportunity has arisen for an experienced Head of Quality Improvement to join the Professions and Quality department within Greater Manchester Mental Health.

  If you are passionate about and have extensive experience in, quality improvement at a senior leadership level and executing strategies for continuous improvement in patient care and experience, we would love to hear from you.

  Main duties of the job

  The main responsibilities include leading on the delivery and development of the key workstreams within the Quality Improvement Programme:

  • Quality Improvement projects.

  • Building capability across the organisation.

  • Strategic deployment activities.

  • The post holder will operationally line manage the Quality Improvement (QI) team

  The post holder will also lead on the development and delivery of Breakthrough Objectives and organisational Strategic Initiatives.

  The Head of Quality Improvement will provide improvement expertise to the organisation, supporting the development and delivery of high quality, effective and efficient programmes to drive continuous improvements.

  This post is also responsible for a broad portfolio of improvement activities and improvement projects, including creating an organisation wide culture in which all staff view quality improvement as a core part of their role.

  The postholder will have a passion and drive for building the culture, conditions, and capability for continuous improvement.

  About us

  Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

  We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

  Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

  Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

  Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

  Details

  Date posted

  30 June 2025

  Pay scheme

  Agenda for change

  Band

  Band 8b

  Salary

  £62,215 to £72,293 a year per annum

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  437-7265169

  Job locations

  Knowsley Building

  Bury New Road

  Prestwich

  M25 3BL

  
  

  Job description

  Job responsibilities

  Please see attached job description and person specification

  Staff benefits

  • Pay Enhancements
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts

  Fuel Genie Fuel Cards (for applicable roles)

  Job description

  Job responsibilities

  Please see attached job description and person specification

  Staff benefits

  • Pay Enhancements
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts

  Fuel Genie Fuel Cards (for applicable roles)

  Person Specification

  Qualifications

  Essential

  • Degree in health / social care, improvement, change management subject or similar applicable subject matter.
  • QI qualification or equivalent experience
  • Experience of project and programme management techniques and tools

  Experience

  Essential

  • Experience of project and programme management techniques and tools
  • Proven experience of leading and delivering complex change and strategy development programmes in a politically sensitive and complex environment
  • Detailed understanding of all aspects Improvement Science o Improvement Methods such as Improvement Kata Model for Improvement, Lean, collaborative models, PDSA and process mapping
  • Experience and/or understanding of successfully operating in and delivering priorities in a partnership environment.
  • Experience of leading and managing change effectively including guiding others to cope with operating in an agile, changing environment and dealing with opposition to change.
  • Extensive experience of involvement in front line delivery of multiple quality improvement programmes and initiatives.
  • Teaching teams and groups in a classroom style environment
  • Significant experience presenting quality improvement metrics and progress to large groups of customers using appropriate media.

  Desirable

  • Experience of successful organizational change management in a complex environment , preferably in a health or care setting
  • Considerable experience of running collaboratives to support improvement

  Person Specification

  Qualifications

  Essential

  • Degree in health / social care, improvement, change management subject or similar applicable subject matter.
  • QI qualification or equivalent experience
  • Experience of project and programme management techniques and tools

  Experience

  Essential

  • Experience of project and programme management techniques and tools
  • Proven experience of leading and delivering complex change and strategy development programmes in a politically sensitive and complex environment
  • Detailed understanding of all aspects Improvement Science o Improvement Methods such as Improvement Kata Model for Improvement, Lean, collaborative models, PDSA and process mapping
  • Experience and/or understanding of successfully operating in and delivering priorities in a partnership environment.
  • Experience of leading and managing change effectively including guiding others to cope with operating in an agile, changing environment and dealing with opposition to change.
  • Extensive experience of involvement in front line delivery of multiple quality improvement programmes and initiatives.
  • Teaching teams and groups in a classroom style environment
  • Significant experience presenting quality improvement metrics and progress to large groups of customers using appropriate media.

  Desirable

  • Experience of successful organizational change management in a complex environment , preferably in a health or care setting
  • Considerable experience of running collaboratives to support improvement

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Greater Manchester Mental Health NHSFT

  Address

  Knowsley Building

  Bury New Road

  Prestwich

  M25 3BL

  
  

  Employer's website

  https://www.gmmh.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Greater Manchester Mental Health NHSFT

  Address

  Knowsley Building

  Bury New Road

  Prestwich

  M25 3BL

  
  

  Employer's website

  https://www.gmmh.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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