• Job Description

  Req#: JR4399
  About St. Jude
  There’s a reason St. Jude Children’s Research Hospital consistently earns a Glassdoor Employee Choice Award and is named to its "Best Place to Work" list. At our world-class pediatric research hospital, every one of our professionals shares our commitment to make a difference in the lives of the children we serve. There is a unique bond when you are part of a team that gives their all to advance the treatments and cures of pediatric catastrophic diseases. The result is a collaborative, positive environment where everyone, regardless of their role, receives the resources, support, and encouragement to advance and grow their careers.
  
  Position Overview
  The Head of Strategic Communications & Education in the Department of Technology Development & Industry Engagement will lead the strategic development and execution of initiatives to drive awareness and engagement of the commercialization & industry engagement activities. The role will collaborate closely with the Strategic Communications Department. This position will manage internal and external communication, branding, messaging, education programs, stakeholder engagement, and events. Additionally, it will establish and oversee key performance metrics, ensuring the department's initiatives and efforts directly support Mission objectives.
  
  This position may be eligible for the possibility of remote work.

  Job Responsibilities:

  • Align internal teams with the organization’s Mission and the department’s vision and values through comprehensive communication strategies.
  • Ensure cross-department collaboration, facilitating clear and consistent messaging internally for all communication and department initiatives.
  • Design and implement education programs to inform both internal teams and external partners about the department and its work consistent with the Mission.
  • Monitor the effectiveness of education initiatives, ensuring they support broader mission strategies, employing metrics.
  • Establish strong relationships with key influencers, industry leaders, and partners to enhance brand visibility.
  • Create and manage stakeholder engagement programs, ensuring influencers align with Mission, amplify the St. Jude brand, and managing key messaging.
  • Leverage stakeholder campaigns to reach new audiences and drive brand credibility internally and externally.
  • Develop and oversee the department's brand messaging across external channels, in alignment with and coordination with Mission Communications strategies.
  • Highly Coordinated and Collaborative relationship with Strategic Communications Department to shape the department’s identity and ensure consistent messaging across all channels, both formal and informal.
  • Act as a spokesperson for the department when necessary and maintain strong relationships with internal and external partners.
  • Develop and refine the department’s messaging to ensure consistency across all platforms and materials, as well supporting Mission.
  • Lead brand positioning efforts, ensuring alignment with market trends and upholding the Mission and values.
  • Oversee market research and competitive analysis to identify new opportunities and challenges.
  • Lead the planning and execution of department sponsored events.
  • Work with event partners and sponsors to maximize reach and effectiveness.
  • Collaborate with St. Jude’s Strategic Communications team on events whenever applicable.
  • Establish KPIs and success metrics for initiatives, ensuring alignment with overall Mission.
  • Collect, track, and analyze data from to measure performance and Mission impact.
  • Correlate metrics to outcomes, using data to optimize future activities and brand strategies.
  • Provide regular reports to the senior team on performance.
  • None

  
  Minimum Education and/or Training:

  • Bachelor’s degree required
  • MBA preferred.

  
  Minimum Experience:

  • 20+ years of experience in outbound marketing in the life sciences industry (e.g. biotech, pharma, medical devices, or diagnostics industries), with at least 10 years in a senior/executive role.
  • Proven experience in developing and executing brand strategy at an executive level in the life sciences industry.
  • Strong leadership, project management, and analytical skills.
  • Excellent written and verbal communication skills.
  • Ability to work cross-functionally and influence stakeholders at all levels.

  
  Special Skills, Knowledge and Abilities:

  • Strategic Thinker: Able to see the big picture and develop long-term strategies that align with Mission goals.
  • Collaborative Leader: Encourages teamwork and cross-functional cooperation to drive results.
  • Data-Driven: Uses data to inform decision-making and optimize performance.
  • Innovative: Constantly seeking new opportunities to enhance the Mission’s position.
  • Results-Oriented: Focuses on measurable outcomes that contribute to the Mission growth and success.

  Diversity, Equity and Inclusion

  St. Jude Children’s Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world—regardless of race, religion or a family’s ability to pay. Learn more about our history and commitment.

  Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our Diversity, Equity and Inclusion Report to learn about the hospital’s roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.

  St. Jude is an Equal Opportunity Employer

  No Search Firms

  St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.

• About the company

  St. Jude Children's Research Hospital, founded in 1962, is a pediatric treatment and research facility located in Memphis, Tennessee focused on children's catastrophic diseases, particularly leukemia and other cancers.

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