• Job Description

  Req#: REQ336582

  JLL supports the Whole You, personally and professionally.

  
  Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

  • Manage complex case work including disciplinary, grievance, short- and long-term sickness and support employment tribunal activity

  • Lead, motivate and develop the UK HR Advisory team in supporting employee relations cases

  • Provide coaching and training to managers

  • Transform the current offering through designing and implementing tools and resources to support employee relations processes that upskill managers and drive self-service, i.e., through training, guides, technology and sharing of best practice

  • Utilise technology available, such as ServiceNow and Workday, to improve service delivery

  • Lead the integration and embed transferring populations under TUPE, with both precision and great focus on employee experience

  • Drive pro-active engagement from the business on employee relations matters - minimising future business risk

  • Focus on prompt service delivery, both setting and delivering on SLA response rates to queries

  • Act as local delivery expert of JLL’s global HR strategy, ensuring that local policies and practices are in line with Global HR strategy

  • Utilise technology to advance employee relations metrics for socialisation with People Partners and the wider PXP community, using data to inform education plans

  • Be the point of escalation for service delivery, addressing with care and delivering results

  • Enable an exceptional employee experience during moments that matter through the service provided by UK HR Advisory

  • Work collaboratively with the wider HR team

  • Contribute towards a culture of inclusion which celebrates our employee diversity and promotes employee belonging

  • Lead or participate in projects with other COE’s on process improvements impacting business results

  • Manage various degrees of complex employee relations situations in partnership with JLL’s Employee Relations and Legal teams - for high risk or litigious matters

  • Cultivate strong meaningful relationships with both local employees and People Partners to build trust as their primary touchpoint “on the ground”

  #LI-RM2

  Location:

  On-site –Birmingham, GBR, Bristol, GBR, London, GBR

  If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0 )20 7399 5010 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

  About JLL –

  For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 ® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY . JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com .

  JLL Privacy Notice

  Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

  For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

  For additional details please see our career site pages for each country.

  For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

• About the company

  Jones Lang LaSalle Incorporated (JLL) is a global commercial real estate services company, founded in the United Kingdom with offices in 80 countries. The company also provides investment management services worldwide, including services to institutional and retail investors, and to high-net-worth individuals.

Notice