NHS

Health Care Assistant


PayCompetitive
LocationBacup/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: A2660-24-0002?language=en&page=1736&sort=publicationDateDesc

      Job summary

      Role Available: Permanent role. Hours to be worked between 8am-8.30pm Monday to Friday. Please state on your application if you would like part or full-time hours.

      We are looking for a hardworking, reliable and well-motivated flexible person to join our busy nursing team who strives to ensure that our patients receive the best possible service from the Practice.

      A background in Primary Care or NHS is desirable though not essential as training and support will be available for the right candidate.

      Membership of NHS Pension Scheme is automatic on appointment.

      For more information on the practice, please visit our website at:

      www.irwellmedicalpractice.nhs.uk

      This post is subject to a disclosure check by the Disclosure and Barring Service and successful references.

      Email: irwellmedicalpractice@nhs.net

      Working under the direct supervision of the Practice Nurse Team and strictly in accordance with specific practice guidelines and protocols, the Healthcare Assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

      Main duties of the job

      New patient health checks

      Phlebotomy

      BP monitoring

      ECG taking & recording

      Urinalysis

      Chaperoning duties

      Processing and management of laboratory samples requested by GPs/Nurses

      Vaccine/cold chain storage, monitoring and recording

      Surgical equipment and vaccine re-stocking and stock rotation

      Clearing and re-stocking consulting rooms

      Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations and vasectomies

      Assisting in the assessment and surveillance of patients health and well-being

      Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

      Helping to raise awareness of health and well-being and how it can be promoted

      Provide lifestyle advice to patients making any necessary referrals within the practice

      Weight monitoring

      Assisting with the collection and collation of data on needs related to health and well-being

      Assist in practice audit, CQC compliance evidence and QOF recalls.

      Flu vaccinations for those eligible groups under a PSD.

      Conduct home visits for housebound patients.

      About us

      Based in the centre of Bacup, Lancashire, we are a large GP training practice with a list size of 15,000 + patients.

      We have 6 GP partners and 6 salaried GPs. A nursing team consisting of Practice Nurses, HCA's, NA's, TNA's.

      A large admin team including reception staff, administrative staff, prescription team staff and secretarial staff.

      For more information on the practice, please visit our website at:

      www.irwellmedicalpractice.nhs.uk

      Date posted

      21 February 2024

      Pay scheme

      Other

      Salary

      Depending on experience

      Contract

      Permanent

      Working pattern

      Full-time, Part-time, Flexible working

      Reference number

      A2660-24-0002

      Job locations

      Irwell Mill

      Rochdale Road

      Bacup

      Lancashire

      OL13 9NR


      Job description

      Job responsibilities

      Participate in the administrative and professional responsibilities of the practice team

      Ensure accurate and legible notes of all consultations and treatments are recorded in the patients notes

      Ensure the clinical computer system is kept up to date with accurate details recorded

      Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice

      Ensure collection and maintenance of statistical information required for regular and ad hoc reports

      • Ensure all mandatory training is completed on an annual basis including; safeguarding, confidentiality, Equality + Diversity etc.

      Attend and participate in practice meetings as required

      Assist in formulation of practice philosophy, strategy and policy

      Restocking and maintenance of clinical areas and consulting rooms.

      To assist in seasonal and special projects as requested e.g. flu campaign

      • Retrieve and re-file records as requested, ensuring that strict alphabetical order is adhered to
      • Ensure correspondence, reports, results etc are filed in correct records
      • Ensure records are kept neat and tidy and in good repair with all necessary information recorded correctly on the outer cover
      • Ensure total familiarity with all appointment systems including regular and incidental variations
      • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

        In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

        Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

      The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

      Using personal security systems within the workplace according to practice guidelines

      Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

      Making effective use of training to update knowledge and skills

      Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

      Reporting potential risks identified.

      The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

      Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

      Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

      Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

      The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

      Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

      Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

      The post-holder will strive to maintain quality within the practice, and will:

      Alert other team members to issues of quality and risk

      Assess own performance and take accountability for own actions, either directly or under supervision

      Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

      Work effectively with individuals in other agencies to meet patients needs

      Effectively manage own time, workload and resources.

      The post-holder should recognise the importance of effective communication within the team and will strive to:

      Communicate effectively with other team members

      Communicate effectively with patients and carers

      Recognise peoples needs for alternative methods of communication and respond accordingly.

      The post-holder will:

      Apply practice policies, standards and guidance

      Discuss with other members of the team how the policies, standards and guidelines will affect own work

      Participate in audit where appropriate.

      Job description

      Job responsibilities

      Participate in the administrative and professional responsibilities of the practice team

      Ensure accurate and legible notes of all consultations and treatments are recorded in the patients notes

      Ensure the clinical computer system is kept up to date with accurate details recorded

      Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice

      Ensure collection and maintenance of statistical information required for regular and ad hoc reports

      • Ensure all mandatory training is completed on an annual basis including; safeguarding, confidentiality, Equality + Diversity etc.

      Attend and participate in practice meetings as required

      Assist in formulation of practice philosophy, strategy and policy

      Restocking and maintenance of clinical areas and consulting rooms.

      To assist in seasonal and special projects as requested e.g. flu campaign

      • Retrieve and re-file records as requested, ensuring that strict alphabetical order is adhered to
      • Ensure correspondence, reports, results etc are filed in correct records
      • Ensure records are kept neat and tidy and in good repair with all necessary information recorded correctly on the outer cover
      • Ensure total familiarity with all appointment systems including regular and incidental variations
      • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

        In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

        Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

      The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

      Using personal security systems within the workplace according to practice guidelines

      Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

      Making effective use of training to update knowledge and skills

      Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

      Reporting potential risks identified.

      The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

      Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

      Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

      Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

      The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

      Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

      Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

      The post-holder will strive to maintain quality within the practice, and will:

      Alert other team members to issues of quality and risk

      Assess own performance and take accountability for own actions, either directly or under supervision

      Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

      Work effectively with individuals in other agencies to meet patients needs

      Effectively manage own time, workload and resources.

      The post-holder should recognise the importance of effective communication within the team and will strive to:

      Communicate effectively with other team members

      Communicate effectively with patients and carers

      Recognise peoples needs for alternative methods of communication and respond accordingly.

      The post-holder will:

      Apply practice policies, standards and guidance

      Discuss with other members of the team how the policies, standards and guidelines will affect own work

      Participate in audit where appropriate.

      Person Specification

      Qualifications

      Essential

      • Good General Education

      Desirable

      • Qualified in Phlebotomy

      Experience

      Essential

      • Experience within a health care setting working within a nursing team
      • Experience of dealing with vulnerable patients

      Desirable

      • Experience of working in a GP Practice
      • Experience of working in primary care

      Knowledge & Skills

      Essential

      • Ability to provide quality care
      • Good interpersonal and communication skills
      • Good organisational skills
      • Good team working skills
      • Effective time management skills
      • Ability to work independently following verbal or written instructions
      • Adaptable to change
      • An understanding, acceptance and adherence to the need for strict confidentiality
      • Able to work on own initiative
      • Able to work under pressure and remain calm
      • Flexible and adaptable
      • Aware of own limitations
      • Keen to develop
      • Computer literate

      Desirable

      • Basic IT Skills
      • Knowledge of EMIS clinical system
      • Skills in Phlebotomy, ECGs, Patient Health Checks, Blood Pressures
      • Basic first aid knowledge
      • Health and safety awareness
      • Awareness of Blood Borne Viruses
      Person Specification

      Qualifications

      Essential

      • Good General Education

      Desirable

      • Qualified in Phlebotomy

      Experience

      Essential

      • Experience within a health care setting working within a nursing team
      • Experience of dealing with vulnerable patients

      Desirable

      • Experience of working in a GP Practice
      • Experience of working in primary care

      Knowledge & Skills

      Essential

      • Ability to provide quality care
      • Good interpersonal and communication skills
      • Good organisational skills
      • Good team working skills
      • Effective time management skills
      • Ability to work independently following verbal or written instructions
      • Adaptable to change
      • An understanding, acceptance and adherence to the need for strict confidentiality
      • Able to work on own initiative
      • Able to work under pressure and remain calm
      • Flexible and adaptable
      • Aware of own limitations
      • Keen to develop
      • Computer literate

      Desirable

      • Basic IT Skills
      • Knowledge of EMIS clinical system
      • Skills in Phlebotomy, ECGs, Patient Health Checks, Blood Pressures
      • Basic first aid knowledge
      • Health and safety awareness
      • Awareness of Blood Borne Viruses

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      UK Registration

      Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

      Additional information

      UK Registration

      Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

      Employer details

      Employer name

      Irwell Medical Practice

      Address

      Irwell Mill

      Rochdale Road

      Bacup

      Lancashire

      OL13 9NR


      Employer's website

      https://irwellmedicalpractice.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Irwell Medical Practice

      Address

      Irwell Mill

      Rochdale Road

      Bacup

      Lancashire

      OL13 9NR


      Employer's website

      https://irwellmedicalpractice.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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