• Job Description

  Req#: M0044-25-0202?language=en&page=377&sort=publicationDateDesc

  Job summary

  Salary Available on Application

  12 hours a week

  This is an excellent opportunity for someone passionate about improving the health and wellbeing of our 5,000+ practice population.Ideally, we are looking for aLevel 3 trained HCAalthough if you are not trained to level 3 at present, but you are training towards, this would be acceptable. The vacancy is for approximately12 hours per week Tues-Wed between the hours of 8.00am-2.00pm.

  Main duties of the job

  New patient health checks

  ECG recording

  Phlebotomy

  Administering B12 injections

  Administering immunisations through PSDs

  Chaperoning duties

  Processing and management of laboratory samples requested by GPs/nurse

  Clearing and re-stocking consulting rooms

  About us

  The Surgery is situated conveniently near the centre of Abergavenny, adjacent to the market. There is adequate parking for twenty cars around the building including an accessible parking bay. There are currently two GP Partners, Dr Paul Maslin, Dr Maria Stone and Dr Mary Craig, they are supported by three Salaried GPs. We offer a full general practice service and run specialist clinics for children and pregnant women, diabetes and asthma sufferers and for patients needing minor surgery. We also offer an on-site dispensing service.

  At Hereford Road Surgery we aim to treat all our patients promptly, courteously and in complete confidence. The Surgery is staffed by a full complement of nurses, receptionists, dispensary and administrative personnel whose aim is to provide the best possible service in a friendly and efficient manner.

  Details

  Date posted

  01 July 2025

  Pay scheme

  Other

  Salary

  Depending on experience Salary Available on Application

  Contract

  Permanent

  Working pattern

  Part-time, Flexible working

  Reference number

  M0044-25-0202

  Job locations

  Hereford Road Surgery

  6 Hereford Road

  Abergavenny

  NP7 5PR

  
  

  Job description

  Job responsibilities

  JOB TITLE: HEALTHCARE ASSISTANT

  REPORTS TO: SENIOR PRACTICE NURSE (Clinically)

  PRACTICE MANAGER (Administratively)

  HOURS: 12 hours per week

  Job summary:

  Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

  Duties and responsibilities:

  New patient health checks

  ECG recording

  Phlebotomy

  Administering B12 injections

  Administering immunisations through PSDs

  Chaperoning duties

  Processing and management of laboratory samples requested by GPs/nurse

  Clearing and re-stocking consulting rooms

  Preparing and maintaining environments and equipment before, during and after patient care interventions

  Assisting in the assessment and surveillance of patients health and well-being

  Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

  Helping to raise awareness of health and well-being and how it can be promoted

  Assisting with the collection and collation of data on needs related to health and well-being

  Confidentiality

  While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

  In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

  Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

  Health & Safety

  The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

  Using personal security systems within the workplace according to practice guidelines

  Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines

  Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements

  Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff

  Responsible for hand hygiene across the practice

  Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice

  Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate

  Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process

  Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes

  Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.

  Safe management of sharps procedures including training, use, storage and disposal

  Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management

  Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised

  Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers

  Undertaking periodic infection control training (minimum twice annually)

  Routine management of own team / team areas, and maintenance of workspace standards

  Waste management including collection, handling, segregation, container management, storage and collection

  Spillage control procedures, management and training

  Decontamination control procedures, management and training, and equipment maintenance

  Maintenance of sterile environments

  Demonstrate due regard for safeguarding and promoting the welfare of children.

  Equality and diversity

  The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

  Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

  Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

  Personal/Professional development

  The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

  Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

  Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

  Quality

  The post-holder will strive to maintain quality within the practice, and will:

  Alert other team members to issues of quality and risk

  Assess own performance and take accountability for own actions, either directly or under supervision

  Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

  Work effectively with individuals in other agencies to meet patients needs

  Effectively manage own time, workload and resources

  Communication:

  The post-holder should recognize the importance of effective communication within the team and will strive to:

  Communicate effectively with other team members

  Communicate effectively with patients and carers

  Recognise peoples needs for alternative methods of communication and respond accordingly

  Contribution to the Implementation of Services:

  The post-holder will:

  Apply practice policies, standards and guidance

  Discuss with other members of the team how the policies, standards and guidelines will affect own work

  Participate in audit where appropriate

  Job description

  Job responsibilities

  JOB TITLE: HEALTHCARE ASSISTANT

  REPORTS TO: SENIOR PRACTICE NURSE (Clinically)

  PRACTICE MANAGER (Administratively)

  HOURS: 12 hours per week

  Job summary:

  Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

  Duties and responsibilities:

  New patient health checks

  ECG recording

  Phlebotomy

  Administering B12 injections

  Administering immunisations through PSDs

  Chaperoning duties

  Processing and management of laboratory samples requested by GPs/nurse

  Clearing and re-stocking consulting rooms

  Preparing and maintaining environments and equipment before, during and after patient care interventions

  Assisting in the assessment and surveillance of patients health and well-being

  Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

  Helping to raise awareness of health and well-being and how it can be promoted

  Assisting with the collection and collation of data on needs related to health and well-being

  Confidentiality

  While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

  In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

  Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

  Health & Safety

  The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

  Using personal security systems within the workplace according to practice guidelines

  Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines

  Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements

  Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff

  Responsible for hand hygiene across the practice

  Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice

  Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate

  Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process

  Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes

  Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.

  Safe management of sharps procedures including training, use, storage and disposal

  Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management

  Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised

  Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers

  Undertaking periodic infection control training (minimum twice annually)

  Routine management of own team / team areas, and maintenance of workspace standards

  Waste management including collection, handling, segregation, container management, storage and collection

  Spillage control procedures, management and training

  Decontamination control procedures, management and training, and equipment maintenance

  Maintenance of sterile environments

  Demonstrate due regard for safeguarding and promoting the welfare of children.

  Equality and diversity

  The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

  Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

  Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

  Personal/Professional development

  The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

  Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

  Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

  Quality

  The post-holder will strive to maintain quality within the practice, and will:

  Alert other team members to issues of quality and risk

  Assess own performance and take accountability for own actions, either directly or under supervision

  Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

  Work effectively with individuals in other agencies to meet patients needs

  Effectively manage own time, workload and resources

  Communication:

  The post-holder should recognize the importance of effective communication within the team and will strive to:

  Communicate effectively with other team members

  Communicate effectively with patients and carers

  Recognise peoples needs for alternative methods of communication and respond accordingly

  Contribution to the Implementation of Services:

  The post-holder will:

  Apply practice policies, standards and guidance

  Discuss with other members of the team how the policies, standards and guidelines will affect own work

  Participate in audit where appropriate

  Person Specification

  Qualifications

  Essential

  • NVQ level 3
  • GCSE grade C or above in literacy and numeracy

  Desirable

  • HCA course specific to general practice

  Experience

  Essential

  • Able to perform ECGs
  • Able to perform phlebotomy, urinalysis and take blood pressures with an understanding of pulse rates and rhythm.
  • Competent in basic treatment room clinics including wound care, staple and suture removal

  Desirable

  • Vaccination and immunisations training e.g. flu and Pneumococcal immunisations and B12 injections
  • Working with EmisWeb

  Person Specification

  Qualifications

  Essential

  • NVQ level 3
  • GCSE grade C or above in literacy and numeracy

  Desirable

  • HCA course specific to general practice

  Experience

  Essential

  • Able to perform ECGs
  • Able to perform phlebotomy, urinalysis and take blood pressures with an understanding of pulse rates and rhythm.
  • Competent in basic treatment room clinics including wound care, staple and suture removal

  Desirable

  • Vaccination and immunisations training e.g. flu and Pneumococcal immunisations and B12 injections
  • Working with EmisWeb

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  GP Practice in Wales

  Address

  Hereford Road Surgery

  6 Hereford Road

  Abergavenny

  NP7 5PR

  
  

  Employer's website

  https://gpwales.co.uk (Opens in a new tab)

  Employer details

  Employer name

  GP Practice in Wales

  Address

  Hereford Road Surgery

  6 Hereford Road

  Abergavenny

  NP7 5PR

  
  

  Employer's website

  https://gpwales.co.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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