• Job Description

  Req#: A1203-25-HCA1?language=en&page=1139&sort=publicationDateDesc

  Job summary

  We have an opportunity for an enthusiastic Healthcare Assistant (HCA) to join our nursing team. We are a happy, established clinical team that is looking for the right Health Care Assistant to join us; someone who is compassionate and has a desire to help patients on a day-to-day basis.

  We are looking for an NVQ 3 qualified (or equivalent) Healthcare Assistant to join our team. Previous experience with SystmOne in a GP Practice is desirable. We are offering a salary depending on experience and NHS pension. This is a part time position, hours to be approximately 16 hours per week. You will receive training and support to develop your professional career with us.

  We require an experienced HCA who is able to perform all the usual routine tasks and functions of this role. You will be working as part of a multi-disciplinary clinical team delivering safe, high quality care.

  General Practice experience is desirable but not essential as training will be given. We are looking for someone who is organised, self-motivated, a good communicator and adaptable.

  If you are passionate about delivering high-quality healthcare services, we would be very pleased to hear from you.

  Main duties of the job

  The ideal candidate will have a positive attitude and excellent communication skills. They will work alongside our team of experienced nurses.

  Duties and responsibilities in your own clinics will include, but not be limited to;

  Undertake new patient health checks

  Support the Practice Nurse with health promotion programmes

  Carry out baseline observations such as pulse oximetry, blood pressure, temperature and pulse rate, recording findings accurately

  Facilitate routine and 24-hour BP monitoring, advising patients accordingly

  Undertake wound care, dressings and other clinical tasks as required

  Support the Practice Nurse with the management of chronic disease clinics

  Carry out BMI checks

  Act as a chaperone

  Venepuncture

  Administer vaccinations/injections

  Spirometry

  Carry out ECGs

  Ensure specimens are recorded and ready for onward transportation

  Ensure all clinical rooms are adequately stocked and prepared

  Monitor fridges on a daily basis

  Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC policy

  Deliver opportunistic health promotion where appropriate

  Participate in practice audit as directed

  Participate in local initiatives to enhance service delivery and patient care

  Support and participate in shared learning within the organisation

  About us

  We are a small friendly GP Practice with around 5300 patients. Our clinical team includes 3 GP Partners, an Advanced Nurse Practitioner and a team of Nurses and Health Care Assistants. We teach Medical Students and are in the process of becoming a training Practice for GP Registrars.

  Details

  Date posted

  04 June 2025

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Part-time, Flexible working

  Reference number

  A1203-25-HCA1

  Job locations

  Congham Road

  Grimston

  King's Lynn

  Norfolk

  PE32 1DW

  
  

  Job description

  Job responsibilities

  Main Responsibilities

  Undertake new patient health checks

  Support the Practice Nurse with health promotion programmes

  Carry out baseline observations such as pulse oximetry, blood pressure, temperature and pulse rate, recording findings accurately

  Facilitate routine and 24-hour BP monitoring, advising patients accordingly

  Undertake wound care, dressings and other clinical tasks as required

  Support the Practice Nurse with the management of chronic disease clinics

  Carry out BMI checks as directed

  Act as a chaperone as required

  Venepuncture

  Administer vaccinations/injections

  Spirometry

  Carry out ECGs as requested

  Ensure specimens are recorded and ready for onward transportation

  Ensure all clinical rooms are adequately stocked and prepared for each session

  Monitor fridges on a daily basis

  Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC policy

  Deliver opportunistic health promotion where appropriate

  Participate in practice audit as directed

  Participate in local initiatives to enhance service delivery and patient care

  Generic Responsibilities

  All staff at Grimston Medical Centre have a duty to conform to the following:

  Equality, Diversity and Inclusion - ED&I

  A good attitude and positive action towards Equality Diversity & Inclusion (ED&I) creates an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons it improves operational effectiveness; it is morally the right thing to do and it is required by law.

  Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

  Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect.

  Safety, Health, Environment and Fire - SHEF

  Grimston Medical Centre is committed to supporting and promoting opportunities for staff to maintain their health, wellbeing and safety.

  The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

  All personnel have a duty to take reasonable care of health and safety at work for themselves, their team and others and to cooperate with employers to ensure compliance with health and safety requirements.

  All personnel are to comply with the:

  Health and Safety at Work Act 1974

  Environmental Protection Act 1990

  Environment Act 1995

  Fire Precautions workplace Regulations 1999

  Other statutory legislation which may be brought to the post holders attention

  Confidentiality

  At Grimston Medical Centre, we are committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality.

  It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff must protect patient information and provide a confidential service.

  Quality and Continuous Improvement

  To preserve and improve the quality of Grimston Medical Centres outputs, all personnel are required to think not only of what they do but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work.

  The responsibility for this rests with everyone working within at Grimston Medical Centre to look for opportunities to improve quality and share good practice and to discuss, highlight and work with the team to create opportunities to improve patient care.

  At Grimston Medical Centre, we continually strive to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

  Staff should interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice.

  All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews.

  Induction

  We will provide a full induction programme, and management will support you throughout the process.

  Learning and development

  The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake in and complete mandatory training as directed. It is an expectation for this post holder to assess their own learning needs and undertake learning as appropriate

  The post holder will undertake mentorship for team members and disseminate learning and information gained to other team members to share good practice and inform others about current and future developments (e.g., courses and conferences).

  The post holder will provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

  Collaborative working

  All staff are to recognise the significance of collaborative working and understand their own role and scope and identify how this may develop over time. Staff are to prioritise their own workload and ensure effective time management strategies are embedded within the culture of the team.

  Teamwork is essential in multidisciplinary environments and the post holder is to work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working and work effectively with others to clearly define values, direction and policies impacting upon care delivery.

  Effective communication is essential, and all staff must ensure they communicate in a manner that enables the sharing of information in an appropriate manner.

  All staff should delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence.

  Plans and outcomes by which to measure success should be agreed.

  Managing information

  All staff should use technology and appropriate software as an aid to management in the planning, implementation and monitoring of care and presenting and communicating information.

  Data should be reviewed and processed using accurate SNOMED/read codes to ensure easy and accurate information retrieval for monitoring and audit processes.

  Service delivery

  Staff will be given detailed information during the induction process regarding policy and procedure.

  The post holder must adhere to the information contained within Grimston Medical Centres policies and regional directives, ensuring protocols are always adhered to at all times.

  Security

  The security of Grimston Medical Centre is the responsibility of all personnel. The post holder must ensure they always remain vigilant and report any suspicious activity immediately to their line manager.

  Under no circumstances are staff to share the codes for the door locks with anyone and they are to ensure that restricted areas remain effectively secured. Likewise, password controls are to be maintained and are not to be shared.

  Professional conduct

  All staff are required to dress appropriately for their role.

  Support and participate in shared learning within the organisation

  Job description

  Job responsibilities

  Main Responsibilities

  Undertake new patient health checks

  Support the Practice Nurse with health promotion programmes

  Carry out baseline observations such as pulse oximetry, blood pressure, temperature and pulse rate, recording findings accurately

  Facilitate routine and 24-hour BP monitoring, advising patients accordingly

  Undertake wound care, dressings and other clinical tasks as required

  Support the Practice Nurse with the management of chronic disease clinics

  Carry out BMI checks as directed

  Act as a chaperone as required

  Venepuncture

  Administer vaccinations/injections

  Spirometry

  Carry out ECGs as requested

  Ensure specimens are recorded and ready for onward transportation

  Ensure all clinical rooms are adequately stocked and prepared for each session

  Monitor fridges on a daily basis

  Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC policy

  Deliver opportunistic health promotion where appropriate

  Participate in practice audit as directed

  Participate in local initiatives to enhance service delivery and patient care

  Generic Responsibilities

  All staff at Grimston Medical Centre have a duty to conform to the following:

  Equality, Diversity and Inclusion - ED&I

  A good attitude and positive action towards Equality Diversity & Inclusion (ED&I) creates an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons it improves operational effectiveness; it is morally the right thing to do and it is required by law.

  Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

  Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect.

  Safety, Health, Environment and Fire - SHEF

  Grimston Medical Centre is committed to supporting and promoting opportunities for staff to maintain their health, wellbeing and safety.

  The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

  All personnel have a duty to take reasonable care of health and safety at work for themselves, their team and others and to cooperate with employers to ensure compliance with health and safety requirements.

  All personnel are to comply with the:

  Health and Safety at Work Act 1974

  Environmental Protection Act 1990

  Environment Act 1995

  Fire Precautions workplace Regulations 1999

  Other statutory legislation which may be brought to the post holders attention

  Confidentiality

  At Grimston Medical Centre, we are committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality.

  It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff must protect patient information and provide a confidential service.

  Quality and Continuous Improvement

  To preserve and improve the quality of Grimston Medical Centres outputs, all personnel are required to think not only of what they do but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work.

  The responsibility for this rests with everyone working within at Grimston Medical Centre to look for opportunities to improve quality and share good practice and to discuss, highlight and work with the team to create opportunities to improve patient care.

  At Grimston Medical Centre, we continually strive to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

  Staff should interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice.

  All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews.

  Induction

  We will provide a full induction programme, and management will support you throughout the process.

  Learning and development

  The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake in and complete mandatory training as directed. It is an expectation for this post holder to assess their own learning needs and undertake learning as appropriate

  The post holder will undertake mentorship for team members and disseminate learning and information gained to other team members to share good practice and inform others about current and future developments (e.g., courses and conferences).

  The post holder will provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

  Collaborative working

  All staff are to recognise the significance of collaborative working and understand their own role and scope and identify how this may develop over time. Staff are to prioritise their own workload and ensure effective time management strategies are embedded within the culture of the team.

  Teamwork is essential in multidisciplinary environments and the post holder is to work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working and work effectively with others to clearly define values, direction and policies impacting upon care delivery.

  Effective communication is essential, and all staff must ensure they communicate in a manner that enables the sharing of information in an appropriate manner.

  All staff should delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence.

  Plans and outcomes by which to measure success should be agreed.

  Managing information

  All staff should use technology and appropriate software as an aid to management in the planning, implementation and monitoring of care and presenting and communicating information.

  Data should be reviewed and processed using accurate SNOMED/read codes to ensure easy and accurate information retrieval for monitoring and audit processes.

  Service delivery

  Staff will be given detailed information during the induction process regarding policy and procedure.

  The post holder must adhere to the information contained within Grimston Medical Centres policies and regional directives, ensuring protocols are always adhered to at all times.

  Security

  The security of Grimston Medical Centre is the responsibility of all personnel. The post holder must ensure they always remain vigilant and report any suspicious activity immediately to their line manager.

  Under no circumstances are staff to share the codes for the door locks with anyone and they are to ensure that restricted areas remain effectively secured. Likewise, password controls are to be maintained and are not to be shared.

  Professional conduct

  All staff are required to dress appropriately for their role.

  Support and participate in shared learning within the organisation

  Person Specification

  Qualifications

  Essential

  • Good standard of general education including passes at GCSE or equivalent in English and maths

  Desirable

  • NVQ level 3

  Experience

  Essential

  • Experience of working with the public

  Desirable

  • Experience of working in a GP Practice

  Qualities and Attributes

  Essential

  • Excellent interpersonal and communication skills
  • Able to demonstrate enthusiasm to developing nursing skills
  • An understanding, acceptance and adherence to the need for strict confidentiality
  • Ability to use own judgement , resourcefulness and common sense
  • Ability to work without direct supervision and determine own workload priority
  • Ability to work as part of an integrated multi-skilled team
  • Pleasant and articulate
  • Able to work under pressure
  • Able to work in a changing environment
  • Able to use own initiative
  • Able to adhere to patient confidentiality rules

  Desirable

  • Experience of working in a Primary Care environment
  • Experience of using SystmOne
  • Experience of Microsoft office software

  Person Specification

  Qualifications

  Essential

  • Good standard of general education including passes at GCSE or equivalent in English and maths

  Desirable

  • NVQ level 3

  Experience

  Essential

  • Experience of working with the public

  Desirable

  • Experience of working in a GP Practice

  Qualities and Attributes

  Essential

  • Excellent interpersonal and communication skills
  • Able to demonstrate enthusiasm to developing nursing skills
  • An understanding, acceptance and adherence to the need for strict confidentiality
  • Ability to use own judgement , resourcefulness and common sense
  • Ability to work without direct supervision and determine own workload priority
  • Ability to work as part of an integrated multi-skilled team
  • Pleasant and articulate
  • Able to work under pressure
  • Able to work in a changing environment
  • Able to use own initiative
  • Able to adhere to patient confidentiality rules

  Desirable

  • Experience of working in a Primary Care environment
  • Experience of using SystmOne
  • Experience of Microsoft office software

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Employer details

  Employer name

  Grimston Medical Centre

  Address

  Congham Road

  Grimston

  King's Lynn

  Norfolk

  PE32 1DW

  
  

  Employer's website

  https://www.grimstonmedicalcentre.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Grimston Medical Centre

  Address

  Congham Road

  Grimston

  King's Lynn

  Norfolk

  PE32 1DW

  
  

  Employer's website

  https://www.grimstonmedicalcentre.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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