NHS
Health Care Assistant
This job is now closed
Job Description
- Req#: B0343-25-0030?language=en&page=1112&sort=publicationDateDesc
- Delivering high standards of holistic care to patients and their families
- Providing excellent communication skills to the patients and their families and members of the multi-disciplinary team
- Maintaining accurate records of care
- Working with a dedicated team of professionals, ensuring the needs of the patients and families are met with compassion and excellence
- salary above NHS pay scales
- shift enhancements
- up to 41 days annual leave
- opportunity to continue NHS pension and length of service based annual leave entitlement
- attractive pension scheme (non-NHS)
- opportunity to be a supernumerary as part of the induction
- work at a Hospice that has research and campaigning at the forefront of its mission
- free car parking
- great CPD opportunities
- excellent interpersonal skills
- ability to respond appropriately to emotionally challenging situations
- willingness and flexibility to work unsocial hours including nights, weekends and bank holidays
- Develop excellent communications with the patient and their family, passing on all relevant information to a qualified nurse.
- Inform a qualified nurse of any change in the patients condition.
- Respect the privacy and dignity of the patient at all times and keep strict confidentiality.
- Carry out personal cares for the patient under the direction of a qualified nurse.
- Maintain accurate records of care under the supervision of qualified staff.
- When required to act as a patients escort on external visits.
- Undertake light domestic and catering duties.
- Participate in full rotation across all shifts including nights, weekends and bank holidays.
- Follow Hospice procedures when giving or receiving telephone messages.
- Follow Hospice procedures in the care and custody of patients valuables and property.
- Follow the Hospice procedures on the reporting of all accidents, incidents, hazards or complaints.
- Exercise care and economy in the use of property and equipment.
- Maintain a caring and mutually supportive working environment for all members of staff and volunteers, being sensitive to the emotional needs of colleagues and giving appropriate support to them.
- Assist with the orientation of new staff members and others on placement within the Hospice.
- Is prepared to work towards achieving the Care Certificate.
- Develop excellent communications with the patient and their family, passing on all relevant information to a qualified nurse.
- Inform a qualified nurse of any change in the patients condition.
- Respect the privacy and dignity of the patient at all times and keep strict confidentiality.
- Carry out personal cares for the patient under the direction of a qualified nurse.
- Maintain accurate records of care under the supervision of qualified staff.
- When required to act as a patients escort on external visits.
- Undertake light domestic and catering duties.
- Participate in full rotation across all shifts including nights, weekends and bank holidays.
- Follow Hospice procedures when giving or receiving telephone messages.
- Follow Hospice procedures in the care and custody of patients valuables and property.
- Follow the Hospice procedures on the reporting of all accidents, incidents, hazards or complaints.
- Exercise care and economy in the use of property and equipment.
- Maintain a caring and mutually supportive working environment for all members of staff and volunteers, being sensitive to the emotional needs of colleagues and giving appropriate support to them.
- Assist with the orientation of new staff members and others on placement within the Hospice.
- Is prepared to work towards achieving the Care Certificate.
- Experience of palliative care
- Experience of working as a carer
- Experience of working in a community setting
- Good written and verbal communication
- Good interpersonal skills
- Ability to be sensitive and empathetic
- Able to work effectively in a multi-disciplinary team
- Be prepared to assist with Hospice fundraising activities
- Valid driving licence
- Enhanced DBS check
- Ability to work unsocial hours including nights and weekends
- Vehicle owner
- Knowledge of York and surrounding area
- Good basic IT skills
- Knowledge of Microsoft applications (Word, Excel, PowerPoint, Outlook)
- Work confidentially and with discretion
- Enthusiasm
- Awareness and ability to cope with pressure
- Ability to work in a challenging environment
- Flexible to the changing needs of the post
- Be accurate and methodical
- Honest, trustworthy, reliable and punctual
- Approachable, team player
- Committed to providing a quality and measurable service
- Ability to accept support from other team members
- Respect for others ethnic or/and religious/spiritual beliefs
- Committed to own continuing professional development
- A commitment to Hospice care and to have a philosophy and concept of Hospice care
- Care Certificate or willingness to undertake training
- NVQ Qualification in Care
- Experience of palliative care
- Experience of working as a carer
- Experience of working in a community setting
- Good written and verbal communication
- Good interpersonal skills
- Ability to be sensitive and empathetic
- Able to work effectively in a multi-disciplinary team
- Be prepared to assist with Hospice fundraising activities
- Valid driving licence
- Enhanced DBS check
- Ability to work unsocial hours including nights and weekends
- Vehicle owner
- Knowledge of York and surrounding area
- Good basic IT skills
- Knowledge of Microsoft applications (Word, Excel, PowerPoint, Outlook)
- Work confidentially and with discretion
- Enthusiasm
- Awareness and ability to cope with pressure
- Ability to work in a challenging environment
- Flexible to the changing needs of the post
- Be accurate and methodical
- Honest, trustworthy, reliable and punctual
- Approachable, team player
- Committed to providing a quality and measurable service
- Ability to accept support from other team members
- Respect for others ethnic or/and religious/spiritual beliefs
- Committed to own continuing professional development
- A commitment to Hospice care and to have a philosophy and concept of Hospice care
- Care Certificate or willingness to undertake training
- NVQ Qualification in Care
Job summary
Could you make a real difference to patients and their families at the end of life?
Do you want to join the St Leonard's Hospice Team providing excellent care to patients from York and the surrounding area at the end of life?
We have an exciting opportunity for a skilled and compassionate individual to join the Hospice as a Health Care Assistant to make a difference both personally and professionally to patients who require palliative and end of life care. This is a great opportunity to consider a career move into palliative care, as a supported induction and tailored development plan will enable you to gain the specialist skills required. No previous care experience is required.
Main duties of the job
This position is based in our Hospice@Home team and as a Health Care Assistant, you will work as part of the multi-disciplinary team under the guidance of a registered nurse and be involved in the following:
This is a full-time position working 37.5 hours per week which will include evenings, weekends and bank holidays. As this role is based in the community, it is essential for you to have a driving licence.
What we can offer you:
What we need from you:
About us
Our mission is to provide excellent care and support to those living with life-limiting illness and to the people they care about, to enrich their lives and to contribute to the ongoing development of end-of-life care. We do this by placing our patients at the centre of everything we do, and through involving patients and their families in all decisions regarding their care.
We can only achieve this with the help of our amazing colleagues, by developing and recognising their contribution, and by sharing our knowledge and skills through education, audit and research.
We do not have sponsorship status and therefore all our offers are made conditional upon our candidates submitting evidence of their right to work in the UK in conjunction with our other pre-employment checks.
Details
Date posted
09 June 2025
Pay scheme
Other
Salary
£24,210 to £25,823 a year
Contract
Permanent
Working pattern
Full-time
Reference number
HG1327671YorHCA
Job locations
St Leonard's Hospice
185 Tadcaster Road
York
North Yorkshire
YO24 1GL
Job descriptionJob description
Job responsibilities
To work as a member of the multi-disciplinary team in providing a high standard of care for patients and their families under the care of the Hospice.
Main duties and responsibilities
Professional
Managerial
Education
Job responsibilities
To work as a member of the multi-disciplinary team in providing a high standard of care for patients and their families under the care of the Hospice.
Main duties and responsibilities
Professional
Managerial
Education
Person SpecificationPerson Specification
Experience
Desirable
Communication
Essential
Other requirements
Essential
Desirable
IT
Essential
Personal
Essential
Qualifications
Essential
Desirable
Experience
Desirable
Communication
Essential
Other requirements
Essential
Desirable
IT
Essential
Personal
Essential
Qualifications
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
St Leonard's Hospice
Address
St Leonard's Hospice
185 Tadcaster Road
York
North Yorkshire
YO24 1GL
Employer's website
Employer details
Employer name
St Leonard's Hospice
Address
St Leonard's Hospice
185 Tadcaster Road
York
North Yorkshire
YO24 1GL
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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