• Job Description

  Req#: C9439-2526-0541?language=en&page=266&sort=publicationDateDesc

  Job summary

  If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post

  If you are new to care you must complete a care certificate when you commence employment with CDDFT and be paid band 2 until completion. (we cannot offer sponsorship for New to care applicants)

  We are looking for a dynamic, enthusiastic and experienced Urgent Care Health Care Assistant who has a valid UK driving licence.

  Our Urgent Treatment Centres treat a wide variety of illness and injury across all age ranges. The HCA will work in a supporting role, providing high quality patient centred care under the supervision of the Urgent Care Practitioners and General Practitioners.

  The Urgent Care Service also provides home visits by our clinicians who require a Healthcare Assistant / Driver to transport them to patient homes across County Durham, and provide HCA support during visits.

  In addition our HCA will provide a patient transport service to support patient access to Urgent Treatment Centre appointments as required and following risk assessment by a clinician.

  Main duties of the job

  The HCA will carry out routine HCA duties, e.g. recording observations, taking blood and urine samples, monitoring and escorting patients under the supervision of the managing clinician.

  The role also involves performing ECG recordings, carrying out minor dressings and applying immobilisation techniques such as splints plaster-of-paris back slabs.

  Other duties also include stock checks and restocking consulting rooms and home visiting car as well as performing car checks.

  Training will be provided as required.

  About us

  If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.

  You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

  We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

  We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

  Full Job Descriptions can be found in the adverts supporting documents.

  Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.

  For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

  From April 9th 2025 - Healthcare assistants - You must have a minimum of two years of experience working within the NHS as a HCA for the Trust to consider sponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months).

  Details

  Date posted

  20 August 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,937 to £26,598 a year pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  C9439-2526-0541

  Job locations

  Bishop Auckland General Hospital

  Cockton Hill Road

  Bishop Auckland

  County Durham

  DL14 6AD

  
  

  Job description

  Job responsibilities

  The role entails ensuring the patient is a prime focus when providing care in accordance with Trust policies and procedures, such as infection control and patient safety.

  The HCA role involves communicating well with patients their family and carers, fostering a reassuring and supportive atmosphere whilst promoting positive physical and mental health.

  The HCA will use initiative when responding to changes in a patients condition within their own sphere of practice, recognising limitations and escalating concerns.

  Job description

  Job responsibilities

  The role entails ensuring the patient is a prime focus when providing care in accordance with Trust policies and procedures, such as infection control and patient safety.

  The HCA role involves communicating well with patients their family and carers, fostering a reassuring and supportive atmosphere whilst promoting positive physical and mental health.

  The HCA will use initiative when responding to changes in a patients condition within their own sphere of practice, recognising limitations and escalating concerns.

  Person Specification

  Special Requirements

  Essential

  • Self-motivated and able to motivate others.
  • Excellent communication & interpersonal skills.
  • Reflective practitioner.
  • Ability to work in a busy and varied work environment and respond to change.
  • Driver.

  Desirable

  • Be able to offer pastoral care to mentors and students when providing feedback on performance.

  Qualifications

  Essential

  • Relevant NVQ level 3 or equivalent relevant experience.
  • Care Certificate or willingness to complete within first 6 months of commencement in post.
  • GCSE equivalent in English and Mathematics.

  Desirable

  • Short courses relevant to undertake patient and clinical care duties.

  Experience

  Essential

  • Computer skills.
  • Ability to learn new skills.

  Desirable

  • Previous experience in caring for others.

  Special Skills & Knowledge

  Essential

  • Good verbal and written command of English.
  • Ability to act upon own initiative.
  • Good communication skills.
  • Able to work under some pressure.
  • Ability to show leadership.

  Desirable

  • Knowledge of care and related procedures, clinical observations, relevant legislation.

  Person Specification

  Special Requirements

  Essential

  • Self-motivated and able to motivate others.
  • Excellent communication & interpersonal skills.
  • Reflective practitioner.
  • Ability to work in a busy and varied work environment and respond to change.
  • Driver.

  Desirable

  • Be able to offer pastoral care to mentors and students when providing feedback on performance.

  Qualifications

  Essential

  • Relevant NVQ level 3 or equivalent relevant experience.
  • Care Certificate or willingness to complete within first 6 months of commencement in post.
  • GCSE equivalent in English and Mathematics.

  Desirable

  • Short courses relevant to undertake patient and clinical care duties.

  Experience

  Essential

  • Computer skills.
  • Ability to learn new skills.

  Desirable

  • Previous experience in caring for others.

  Special Skills & Knowledge

  Essential

  • Good verbal and written command of English.
  • Ability to act upon own initiative.
  • Good communication skills.
  • Able to work under some pressure.
  • Ability to show leadership.

  Desirable

  • Knowledge of care and related procedures, clinical observations, relevant legislation.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  County Durham & Darlington NHS Foundation Trust

  Address

  Bishop Auckland General Hospital

  Cockton Hill Road

  Bishop Auckland

  County Durham

  DL14 6AD

  
  

  Employer's website

  https://www.cddft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  County Durham & Darlington NHS Foundation Trust

  Address

  Bishop Auckland General Hospital

  Cockton Hill Road

  Bishop Auckland

  County Durham

  DL14 6AD

  
  

  Employer's website

  https://www.cddft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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