Job summary

As a Health Care Support Worker, you will work closely with service users, their families, friends and carers. You will play an important role in ensuring those who use our services have a positive and supportive experience.

You will need to be kind and responsive and remain professional and informative and contribute to the quality of the services we provide. You will need to have good communication skills and be able to demonstrate a caring and supportive approach to working.

Experience is not essential as we will provide you with the training and support to ensure that your career in care starts off on the right track. Many of our current members of staff joined us with little or no experience so once trained you will have lots of opportunities to further develop your career within the trust. There are opportunities for progression to Band 3 HCSW roles.

Ravenswood House is a medium secure unit providing assessment, care and treatment for adults with serious mental illness. We provide high quality care and treatment to 68 male adults split across four clinical wards. Our service is for people with serious mental illness and/or personality disorder who need to receive their care in a medium secure environment. Most of our patients have either committed a criminal offence or have challenging behaviour. We admit patients from high secure hospitals, local psychiatric hospitals, prisons and the courts. You will need to be able to work a variety of shift patterns including nights and weekends.

Main duties of the job

As a Healthcare Support Worker, you will provide physical and psychological care to service users in accordance with the specified plan of clinical care. You will carry out

duties as designated by the person in charge and accurately record patient/service user information. In addition to this, you will provide support to relatives/carers.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, combining the expertise and services of multiple NHS providers to deliver high-quality healthcare across Hampshire and the Isle of Wight.With a dedicated workforce exceeding 12,000 staff and a footprint that spans more than 200 sites across Hampshire, we offer an extensive range of services, including mental health, learning disabilities, community, and physical health care, reaching diverse communities across urban, rural, and coastal areas.We are committed to delivering care with compassion, accountability, respect, and excellence, ensuring that our patients and service users are at the heart of everything we do. By working closely with our partners, we're creating a forward-thinking, inclusive organisation that champions staff development, well-being, and collaboration.Join us and be part of an organisation dedicated to delivering exceptional healthcare; where your skills and ambitions can make a real difference to the communities we serve, now and in the future.