• Job Description

  Req#: R07002

  Ready to help us transform healthcare? Bring your true colors to blue.

  What we need

  The Health Equity Program Oversight Manager will drive strategic initiatives and projects focused on the company’s health equity goals. This role will require influence and be responsible for leading documentation and participating in multiple, cross-functional projects designed to ensure real-time compliance with accreditation standards through ongoing audits, risk management, process analysis, document review, workflow redesign, and/or functional assessment. This position will report directly to the Director of Health Equity in Performance Measurement and Improvement and partner heavily with the Sr. Program Manager of Quality Program Oversight.

  Your Day to Day

  Drive the Health Equity vision through implementing key initiatives and working collaboratively with relevant teams Become expert in Health Equity accreditation standards and ensure appropriate documentation, audits, reporting, policies, and applications are developed, reviewed, updated, and submitted as necessary to meet and maintain accreditation Lead RFP/RFI responses for health equity and health equity accreditation as well as ensuring internal and external inquires are addressed as appropriate. This may include BCBSMA accreditation status, ratings, or rankings and requests for documents needed to regulatory filings. Develop program documentation and prioritization of efforts to deliver a short, medium, and long-term scalable plan to address health inequities, focusing on improving care delivery at the member, account, and provider level with new strategies/approaches Partner with business units on documentation, program oversight, and periodic audits Apply standard project management methodology / processes / tools to progress initiatives and projects Lead the tracking, documentation, and report status to leadership, workgroups, and steering committees Identify, mitigate / resolve, escalate risks and issues Support program initiatives designed to enhance the quality and completeness of data, as a basis for health equity measurement and accountability

  This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties.

  We’re Looking for:

  • Experience and/or strong interest in influencing change by reducing health inequities and structural barriers to health
  • Strong program management, analytical, planning, and goal-setting skills. Including process improvement and change management
  • Demonstrated experience presenting information to senior leadership, facilitating meetings involving senior leadership and meeting expectations for delivery and quality of work
  • Strong strategic and analytical thinking, with a proven track record of turning data into practical insights to support the Health Equity Strategic Vision
  • Computer literate in common software applications (e.g., MS Word, Excel, PowerPoint, Project, JIRA, Visio);
  • Must be flexible, creative, and able to work independently
  • Solid understanding of the health care industry, products, systems, and regulatory environment
  • Outstanding communication skills and demonstrated ability to develop and maintain effective working relationships at all levels of the organization and with key constituents

  What You Bring:

  • BA/BS degree required, Graduate degree in public health, policy, heath care, or other related field preferred
  • 5+ years experience in health care, project management skills required, quality control and/or auditing processes is preferred
  • Previous work experience with accreditation and community and/or Health Equity experience a plus

  What You’ll Gain:

  In partnership with our members, our employer customers, our business partners, community organizations, and the medical community, BCBSMA is working to create a better health care system, for everyone. In support of the DEIB vision, the Health Equity team is dedicated to measuring, reducing, and developing interventions to address the inequities in care among our members.

  Minimum Education Requirements:

  High school degree or equivalent required unless otherwise noted above

  Location

  Boston

  Time Type

  Full time

  Salary Range: $99,900.00 - $122,100.00

  The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

  This job is also eligible for variable pay.

  We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

  Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

  WHY Blue Cross Blue Shield of MA?

  We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

  As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community to stay “in the know” on all things Blue.

  At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. We provide a flexible hybrid work model in which roles are designated as resident (on site 4-5 days/week), mobile (on site 1-3 days/week), or eworker (on site 0-3 days/month).

• About the company

  The Boston location located on 133 Federal Street is currently under study as a pending Boston Landmark by the Boston Landmarks Commission.

Notice