• Job Description

  Req#: 4955751

  THIS IS A SPECIAL DUTY ASSIGNMENT.

  ONLY PUBLIC HEALTH EMPLOYEES ARE ELIGIBLE TO APPLY

  Duration: 1 Year

  
  

  For Special Duty Assignment interest, you must be a Career Service, Career Service Exempt or other regular (non-temporary) employee in King County who has completed their County probation in their current position. You must have supervisor approval prior to taking a Special Duty Assignment.

  
  

  Department of Public Health – Seattle & King County – Jail Health Services division is seeking a Health Services Administrator II (Health Operations Manager) to join its team. The Health Operations Manager is responsible for oversight of various health operations activities to support the Jail Health Services division. This position is primarily responsible for the King County Correctional Facility health operations and occasionally provides coverage at the Maleng Regional Justice Center as well. The Health Operations Manager works closely with the RJC Operations Manager to oversee other operational responsibilities including management of the division supply team, collaboration and coordination with the Department of Adult and Juvenile Detention for day-to-day JHS services and activities, and clinic performance oversight.

  
  

  Background

  JHS provides needed health and social services to the incarcerated population located in the King County jails – King County Correctional Facility (KCCF) in Seattle, WA and Maleng Regional Justice Center (MRJC) in Kent, WA. The primary services we provide include medical, dental, mental health, social and release planning services, treatment of substance use disorders, and pharmaceutical services. We care about the patients we serve and their health outcomes. Our division includes over 250 employees and an annual budget of over $60 million.

  The purpose of JHS is to assure that high-quality health and human services are available to the incarcerated population in the King County adult correctional facilities: the King County Correctional Facility (KCCF) in Seattle and the Maleng Regional Justice Center (MRJC) in Kent. The JHS vision is Opening doors to healthier, happier lives, and the mission is to assess and stabilize serious health problems for the detained population of the King County Correctional Facility and the Maleng Regional Justice Center with a focus on transition from jail.

  Staffed 24 hours per day, 7 days per week, 365 days per year, JHS provides a broad range of health care to all individuals booked into the jails. For patients with serious mental health or medical conditions, special housing units (psychiatric and infirmary) along with a higher level of services and medical monitoring are provided. Since the patient population varies both in numbers as well as in acuity of health conditions, staffing is adapted and flexed to meet the constantly changing needs of the population.

  JHS staff manage the complex health needs of underserved populations many of whom come to the facility without access to care in the community and with decompensated acute and chronic health conditions.

  Commitment To Equity and Social Justice

  Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

  
  

  The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

  
  

  We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.

  
  

  To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx

  
  

  Work Schedule

  Typical work schedule for this position is Monday through Friday from 6:30 am to 3:00 pm. This position is not subject to the Fair Labor Standards Act and is not overtime eligible.

  
  

  Work Location

  The work locations for this position will be at the King County Correctional Facility (500 5th Ave, Seattle, WA 98104) and the Maleng Regional Justice Center (401 4th Ave N, Kent, WA 98032).

  
  

  Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

  Management of the JHS HIMS (Health Information Management):

  • Direct supervision of the two (2) HIMS Public Health Administrative Support Supervisors, as well as others assigned by division leadership.
  • Collaborate with clinical leaders for medical clinic performance oversight, monitoring, and recommendation setting.

  
  

  Chair and/or facilitate various meetings and huddles:

  • Staff meetings facilitation includes a daily Tier 2 Operations huddle, the bi-weekly Clinical Leadership Team meetings, monthly JHS Language Access Team meetings, and the monthly Emergency Response Committee.
  • Participate in other committees and meetings such as the JHS Supervisor and Manager monthly meeting, Monthly Continuous Quality Improvement meeting, and any related subgroups assigned.
  • Serve as liaison/contact working with the Facilities Management Division to ensure workspaces are functioning and space is appropriately used for division functions.
  • Serve as liaison/contact with King County Information Technology for day-to-day technology management support; work with others identified in the division on O365 or other application support related processes.
  • Co-develop and carry out annual disaster response drills.

  
  

  Serve as JHS Division Continuity of Operations Lead and carry out related duties:

  • Assist in processes related to forecasting division supply and equipment needs and fulfillment.
  • Provide project management or support for assigned or self-initiated projects.
  • Monitor performance of program staff; participate in annual performance reviews, investigate complaints, make recommendations based on investigation, which can include discipline, and recommend termination of staff as needed.
  • Assure adherence to labor agreements, participate in the grievance process as needed.
  • Perform other duties as assigned.

  Our ideal candidate will demonstrate the following (Minimum):

  • Experience managing in a health clinical practice or other similar healthcare programs or any equivalent combination of experience and education which provides the applicant with the desired skills, knowledge, and ability required to perform the work.
  • Demonstrated supervisory or leadership experience; a track record of effectively supervising and managing staff or bodies of work.
  • Demonstrated ability to implement and foster continuous quality improvement practices in a health care setting.
  • Demonstrated track record of meeting the needs of both staff and customers by taking actions and making decisions that are viewed through the lens of a customer centered and service orientated program.
  • Knowledge of the provision of care to underserved and vulnerable populations.
  • Demonstrated ability to develop others; knows how to build a solid team that views challenging tasks and assignments as a way to gain new skills, creates and fosters a sense of belonging within the team, demonstrates open dialogue, and builds team spirit by helping team members share successes and ownership.
  • Demonstrated ability to create a work environment where people can thrive; seeks input from those closest to the work, understands how to bring the best out of people, and creates an environment where individuals feel their contributions and work are important to the success of the organization.
  • Demonstrates honesty and integrity in their actions and is comfortable providing corrective feedback or taking difficult actions when necessary.
  • Skilled in the supervision of a diverse workforce including personnel management, team building, individual development and conflict resolution.
  • Demonstrated ability to respect, communicate, and relate well to all kinds of people regardless of their status, position, or background.
  • Effective at building relationships, has situational awareness, uses tact to diffuse tense situations through personal rapport and communication skills, and appreciates and celebrates diversity.

  
  

  The most competitive applicants will have the following experiences and qualifications (Desired):

  • The most competitive candidates will have a degree in Public Health, Health Care Administration, Nursing (or other health profession) or Business Administration and three (3) years’ experience managing in a health clinical practice.
  • Demonstrated ability managing staff in a unionized work environment.
  • Development and maintenance of leader standard work and standard work processes for teams. Demonstrated leadership skills with an ability to be coached and to coach others.
  • Ability to collaborate effectively across multiple jail healthcare service lines.

  Forbes named King County as one of Washington State's best employers.

  Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
  
  Guided by our True North, we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

  King County is an Equal Employment Opportunity (EEO) Employer

  No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

  To Apply

  If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

  Who May Apply

  This Special Duty opportunity is open to all internal Public Health employees.

  
  

  Application Process

  The following items are required to be considered for this vacancy:

  • NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
  • Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
  • Resume (Outlining relevant experience)
  • Cover Letter (Detailing interest in this position)

  
  

  Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state see my resume or see my personnel file are considered incomplete and will not be accepted.

  
  

  Necessary Special Requirements

  • The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.
  • The selected candidate must be able to pass a thorough background investigation, but findings may not necessarily disqualify an applicant for employment.
  • For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring. For tips on interviewing, please visit https://www.kingcounty.gov/~/media/audience/employees/learning-and-development/Interview_Tips.ashx?la=en.
  • Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
  • Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
  • Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
  • Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
  • When Public Health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department.
  • If you need a disability accommodation in the application or testing process, please call the contact number listed on the job announcement.

  
  

  Additional Information
  Public Health - Jail Health Services follows and maintains federal and state requirements standards including, but not limited to, Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in, or been convicted of any conduct which would violate PREA standards related to sexual assault including:

  • Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution.
  • Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or,
  • Has been civilly or administratively adjudicated to have engaged in the activity described above.

  Additionally, PREA standards require that the department consider any incidents of sexual harassment involving an inmate or detainee in determining whether or not to hire or promote anyone.
  
  The above is in compliance with PREA and its implementing regulations, 28 C.F.R. Part 115, Subpart A, Section 115.17, Hiring and Promotion Decisions.

  Union Membership

  This position is a non-represented position.

  
  

• About the company

  King County is located in the US state of Washington.

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