• Job Description

  Req#: 114191
  Overview
  
  
  Are you an organized, motivated individual looking to work in a fun, busy emergency department?
  We at M Health Fairview are looking for a Health Unit Coordinator (HUC) to join our Emergency Department team at our University of Minnesota Medical Center West Bank Hospital in Minneapolis, MN.
  About the position:
  • Casual FTE (0.01 FTE)
  • day/evening/night
  • 12 hour shifts
  • as needed weekends
  • shift differentials available: $2/hr for evenings, $3/hr for nights, $2/hr for weekends
  Hiring Process
  You may be asked to complete a video interview. This is a phenomenal way to showcase who you are and why you want to work for us, plus we can share them with the leader directly.
  
  Responsibilities
  
  
  The ideal candidate for this role will be responsible for being the face of the unit and crafting the first impression for patients and guests. They will also work closely with the families, physicians, and the multidisciplinary team in a highly organized and professional manner to ensure an outstanding patient experience.
  The HUC will be responsible for:
  • Ensuring outstanding patient and guest experiences by answering phones and patient intercoms in a timely and professional manner
  • Coordinating activities of the unit to support patient care staff. Demonstrates the ability to perform multiple, simultaneous tasks in an environment faced with interruptions.
  • Manage medical record and data flow with the unit to support safe patient care processes with accuracy, integrity, and confidentiality.
  • Fulfills physician orders and checks orders for accuracy as well as communicates order changes as needed.
  
  Qualifications
  
  
  We're looking for a candidate who has:
  1 year of customer service experience.
  Do you have at least 2 years customer service experience or previous HUC, admin, or hospitality industry experience? Even better!
  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
  
  EEO Statement
  
  EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

• About the company

  M Health Fairview is the newly expanded academic health system that represents a collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The partnership combines the university’s deep history of clinical innovation and training with Fairview’s extensive roots in community medicine.

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